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SalaryWe currently have a fantastic opportunity for a self-motivated and driven individual tokick start their career within the Marine Cargo sector, and are currently seeking candidates for the following role:
Graduate/Trainee/Entry Level Client Manager
You will be joining a highly experienced and established team, where full training will be provided. Excellent attention to detail and organisational skills will be essential, together with a natural aptitude for taking onboard new information which can be technical in nature. You will also be able to display a genuine interest in building a career within the Marine Cargo Insurance industry.
Come and join us in our state of the art ‘smart office’, which opened on Broadland Business Park in September 2022. Lounges, focus pods, quiet areas and collaboration spaces available on every floor, plus subsidised restaurant and free hotel style on-site gym.
The company: Marsh
- Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services.
The role: Client Manager – Marine Cargo
- The Client Manager will work within the Cargo team who are responsible for the profitable handling and growth of existing cargo insurance accounts. Working closely with Servicing Teams, Placement Specialists and Insurers to effectively manage a global portfolio of cargo clients and ensure best practice is achieved.
What you will be rewarded with:
- We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
- Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
- Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.
We will rely on you to assist the Client Executive / Brokers with:
- Servicing a worldwide portfolio of clients produced on a wholesale as well a retail basis.
- Service both renewals and new business from the Principal’s initial enquiry through to the handing over of the placing slip to the Documentation / Policy Department for processing and invoicing.
- Assist with the placement of business with insurers via electronic trading.
- To contribute towards and meet internal targets in respect of; error reduction, quality checking and processing.
- Review and respond to queries from Marsh Operations and manage these to close in a timely manner.
- Delivering excellent client service for the Cargo Department.
What you need to have:
- Good level of secondary education to include GCSE Maths and English at Grade 4 (C) or above (or equivalent)
- Strong verbal and written communication skills
- Excellent organisational skills with the ability to manage multiple tasks simultaneously
- Resilience and a “can do” attitude
- Attention to detail and the ability to work under pressure to strict deadlines is essential
- Solid IT skills with the ability to pick up new systems quickly (particularly Excel)
What makes you stand out:
- Previous Insurance/office experience
- Educated to A-Level or equivalent (B-TEC, T-LEVEL etc.)
- University Degree (or equivalent)
- CII qualifications or currently working towards obtaining
About Marsh:
Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at
TAUK@mmc.com.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
