Job description
The Contact Officer is responsible for delivering excellence in customer service within a local area grants office to support the administration of a suite of funding schemes across the private housing sector. These schemes are aimed at improving housing standards, improving energy efficiency and reducing fuel poverty and enabling persons with a disability to live as independently as possible and to remain in their home. The core role of the Contact Officer is to handle customer enquiries, keep customer records up to date and undertake administration duties to support the provision of a modern, professional and responsive service to support NIHE business delivery and our vision and values..
Request
2 A Levels or equivalent level qualification (Level 3) and can demonstrate 1 years relevant experience. See candidate information pack for full details.