Guest Experience Host - Gillian Lynne Theatre

The role...

Are you passionate about excellent customer service? At LW Theatres we strongly believe every customer experience should be truly extraordinary. We are looking for proactive and engaging Guest Experience Hosts to join our team at Gillian Lynne Theatre.
The Guest Experience team are the face of Gillian Lynne Theatre and play a key role in ensuring our guests are welcomed into a safe and secure environment. In many instances, you are the first person our guests will encounter during their visit, and you will be expected to always deliver an exemplary level of customer service. As Guest Experience Host, you will deal with all manner of customer queries, as well as driving sales throughout the building, be it behind retail positions, on the bar or inside the auditorium.

Regular performance schedule:
Tuesday to Saturday Evenings - 7.30pm
Wednesday & Saturday Matinees - 2.30pm
Sunday Matinee - 3.00pm
Please note we are only looking for candidates who can work full time i.e. all 8 shows.

Rate of pay: £11.62 per hour
Show end date: Saturday 3rd August 2024
Deadline for applications: Sunday 14th April 2024

Diversity & Inclusion

At LW Theatres, we pride ourselves on being a family of individuals and actively welcome applicants from all backgrounds - it's one of our core values and we believe celebrating our differences is key to success. At the heart of our Company is a culture of inclusion where everyone feels seen and heard and can be themselves at work. Regardless of your background, all we ask is that you have the skills and experience required and the desire to succeed. In return, we pledge to ensure that our selection process is both transparent and fair.

This role may close early if a sufficient number of applications are received.