Guest Relations Manager

Location: New York, NY

Salary: $75,000 - $80,000

My client is a renown dining establishment situated in New York City.
They are seeking a Guest Relations Manager for their acclaims top-tier gastronomic destination that boast a sophisticated ambiance and attentive service.

Responsibilities:

• Responsible for the work flow of reservations Overseeing confirmation emails, reservations release, pre-service meetings and service at the front door
• Support Reservation Manager with maintaining and maximizing reservation book design while maintaining service
• Responsible for daily floor plans, line-up notes, and other preservice necessities
• Scheduling of Guest Relations team
• Uphold all standards of the restaurant, service, appearance, and conduct
• Coordinate training as needed and work with management team to develop newly hired employees

Ideal Guest Relations Manager:

• Strong background in a prior Guest Relations or service
• Past Maître D’ experience at a high caliber
• Experience with reservations platforms and facilitating seating of a reservations book
• Knowledge of the New York City restaurant scene and important food critics in the industry
• Passion for food and the hospitality industry

If you’re interested in this opportunity, please send your resume to Ashley today!

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