Head Housekeeper - Bath

Set in a beautiful honey coloured Georgian terrace is the boutique Hotel Indigo Bath. Grade one listed our building is steeped in history and sits in the peaceful street of South Parade, just steps away from the centre of Bath. Surrounded by culture Bath is famous for romance, literature and historic architecture; our boutique hotel is a great base to explore this wonderful city.

Our 166 rooms have been perfectly designed with our guests and the city in mind. Modern and stylish they reflect the influences of the architects and novelists who made Bath famous for its story telling and passionate social scene. From the start of the guest experience until the moment they leave, they'll be embroiled in this fascinating neighbourhood.

But Hotel Indigo Bath is more than just a Hotel; we also the home of The Elder Restaurant, a sumptuous yet informal dining experience where our guests are taken on a journey of discovery by our knowledgeable and passionate team. We also offer a private dining suite and eight adjoining guestrooms feature to create the perfect stay for anyone visiting Bath.

This could be your opportunity to work somewhere completely unique, somewhere where you can be yourself, talk about the stories of our wonderful neighbourhood and put your stamp on the ever-evolving brand that is Hotel Indigo.

The Role:

We have an exciting opportunity for a Head Housekeeper to join our team. This is a senior role where you’ll participate in the preparation of the Hotel’s strategic business plan and compile the Housekeeping departmental budget. You’ll plan your manpower to ensure the effectiveness of the department and plan work schedules for all members of the team to achieve maximum productivity levels. It will be your responsibility to ensure the Housekeeping team maintain quality standards, adhering to the agreed Housekeeping standards of performance and KPI’s. You will monitor and control inventories for operating equipment and linen to ensure par stocks are maintained and costs are controlled.

Working with the Management team you’ll create a positive work environment for not only the Housekeeping department but all team members. Leading by example, you’ll provide quality customer service while delivering a guest experience that is unique and brings the brand to life. In addition you will act at Duty Manager as and when required.

The Ideal Candidate:

We’re looking for a Head Housekeeper with previous experience in hotels; ideally already in a similar role whereby you are managing a diverse team and in the similar sized property. To be successful in this position, planning and organisation skills are key as you will need to translate long/mid -term objectives into clear realistic actions for your team. As an Executive Housekeeper you’ll have some commercial awareness with the ability to understand and apply commercial and financial principles to their work as well as having strong communication skills. You’ll have excellent attention to detail and time management skills in order to juggle the changing priorities of each day. Having previously managed a team you’ll be able to hit the ground running and support the housekeeping team in providing a memorable service that our guests will remember.

All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of