Head of Administration

Head of Administration, Swaffham

40 hours per week, Monday to Friday 8.30am-5pm

This is an exciting opportunity to join this 70bed care home in Swaffham. No two days are the same and the role is both varied and fast paced. This is a key role within the home as the Head of Admin will be liaising with residents, their families, employees at the home and external suppliers.

To be an effective Head of Admin, we are looking for someone who has first class communication skills - written and verbal, is organised, has attention to detail and can remain calm under pressure.

Key responsibilities of the Head of Administration:

• Ensure smooth and efficient running of the administration department.
• Manage the administration team rota, annual leave and sick leave.
• The Head of Admin will be responsible for the collation of data to enable invoicing to be carried out in conjunction with the Finance Department.
• Maintain the Purchase Ledger and assisting in the running of the Purchase Order System.
• Maintain accurate and up to date records of all orders and invoices submitted for reconciliation to finance to allow prompt and accurate responses to enquiries.
• Collect, record, and follow up on non-payment of fee income from local authorities and private fee payers.
• As Head of Admin, you will maintain the Home's petty cash, to include the recording of all disbursements and action reclaims to maintain the float.
• Prepare and submit the daily/weekly/monthly payroll returns accurately, to include hours worked, sickness, holidays, starters and leavers for submission to Head Office in a timely and accurate manner to meet the payroll deadline.
• Maintain employee personnel records.

General Administrative Tasks

• The Head of Admin will provide clerical support to the General Manager and, when appropriate other staff to include diary management, word processing, photocopying, filing etc.
• Carry out reception duties providing a focal point for visitors and telephone enquirers, promoting a positive image and customer service approach throughout.
• The Head of Admin should be fully conversant with Excel and Word and full training will be given on our bespoke computer systems.

Benefits and Culture:

• They offer ongoing training and development opportunities, including fully funded diplomas up to NVQ level 5.
• Financial planning services - providing you with the opportunity to withdraw a portion of your wages in advance of payday, to increase your choice and financial wellbeing.
• No DBS fees.
• Employee assistance program to support your health and wellbeing.
• Blue Light Card offering a number of discounts across retail and hospitality.
• Refer a friend scheme.
• Award winning company