Head of Care

Head of Care
Location: Barnstaple - Little Bridge House
Contract Type: Permanent
Hours: Full time
Salary: £60,241 - £71,931
Are you a clinical service leader, motivated and passionate about children’s palliative care and looking for a role where you can really make a difference?
Join us to have a key influence to making a difference to the lives of children with life limited conditions in this (CQC) Registered Manager post at our Little Bridge House hospice.
The Role:
The Head of Care is responsible for ensuring support and service standards are of the highest quality, keeping the child at the centre of everything we do, delivering individual care, supporting families throughout their journey from referral including end of life and bereavement support.
The post will also ensure that the whole service is well led, accessible and reaches as many children and families as possible delivering the highest quality of services. This includes direct clinical care (both emergency and routine / ongoing support), family support including bereavement services, sibling support and music therapy. The running of the hospice including kitchen, housekeeping teams and the administration requirements for services co-ordination to business reporting and regulatory requirements.
This requires:
• Embedding positive leadership, communication, and teamwork across the team with clear escalation when senior support is required.
• Establishing clear working relationships with the different team members including the medical director, clinical and administration and facilities teams.
• Ensuring that the team are empowered to lead on the delivery of aspects of the service or business requirements with oversight and support from the Head of Care.
• Ensuring that every role in the care team workforce has clear effective line management in place monitoring wellbeing, performance, and professional development.
• Supporting seamless integration and positive teamwork between each group and layer of the team at Little Bridge House and with the other two hospice bases to ensure a collaborative Children’s Hospice South West approach.
About You:
To be successful you will be/have:
• Registered Relevant Professional (ideally RGN/RSCN) with significant leadership experience of managing successful teams.
• Strong demonstrable motivational leadership skills including effective change management experience.
• The commitment and ability to champion the values and behaviours of Children’s Hospice South West delivering our services reflecting the ethos of the organisation.
• Knowledge and understanding of the needs of children and families with palliative care needs.
• Knowledge and understanding of the regulations, standards, policies and governance requirements to deliver a care service in the UK.
About Us:
An established and successful charity, Children’s Hospice South West (CHSW) provides hospice care for children with life limiting conditions and their families in the South West of England. Little Bridge House delivers services to children and their families who have a palliative care need and meet the agreed referral criteria. The CHSW ethos is support the whole family making the most of short and precious lives and our current delivery model includes care wherever the child is when they need it most including care at the hospice base, at home and virtual support. Little Bridge House is the North Devon based hospice one of three hospices supporting children across the South West for Children’s Hospice South West. As an organisation we are committed to child focused care that supports the whole family. We deliver care in the hospice, at home and virtually ensuring that we can respond to children and families when they need it most.
What we offer:
We value our staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution / ability to continue NHS Pension contributions (where applicable)
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference
A relocation package may be available for candidates moving location to undertake this post.
Join our team for a rewarding career move to an organisation where 98% of staff say they are proud to work for.
Apply now to be part of something truly meaningful! Together, we can create moments that matter.
To arrange an informal discussion about the role, please contact HR who will arrange a call.
NOTE: when applying please include a full CV with employment history with education / training information and also upload your supporting statement in addition to your CV.
Closing date for applications: 25 February 2024
Anticipated Interviews: Monday 11 March 2024 - Little Bridge House, Barnstaple
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure.
Charity Registration Number 1003314
Why Work For Us?
Our employees work hard every day to make the most of short and precious lives.
You may also have experience in the following: RGN/RSCN Care Manager, Case Manager, Support Worker, Charity, Charities, Third Sector, Case Management, Coaching, Mentoring, Social Worker, Case Worker, Engagement, Community Support, Rehabilitation, Resettlement, Registered Manager, Home Manager, (CQC) Registered Manager, Hospice Manager etc.
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