Head of Claims Technology

Head of Insurance Claims Technology

- Global insurance company with UK offices in London and Birmingham

- Salary up to £140,000 plus benefits including 20% bonus and 10% pension contribution

A leading Lloyds insurer is looking for an experienced Head of Claims Technology to join its IT function. This role will involve remote/hybrid working with the requirement of travelling to London or Birmingham offices as required. This role will focus on the management of the claims IT teams, infrastructure and delivery. 

Duties will include but are not limited to:

- Overseeing teams responsible for the utilisation of technology across claims processing and customer experience

- Managing teams responsible for all claims systems (including Guidewire) and platforms

- Delivering the portfolio of change to support global moderisation

- Working with teams, stakeholder and vendors globally to deliver on process improvement and delivery

- Maximise value across claims platforms

- Create and manage Claims Technology roadmap

- Manage budgets and Claims Technology strategy

- Lead and oversee projects

To be considered suitable for this Head of Claims Technology role you will need to have the following skills/experience:

- Proven senior management experience within the insurance field, covering claims processing, methodologies and best practice

- Good understanding of Agile process as well as SDLC

- Strong background in managing vendors and contracts 

- Strong project management skills

- Understanding of data security and compliance