Head Of Customer Services

You are looking for a role that will provide you with the opportunity to learn and grow, you are ambitious and keen to develop. You’ve gained experience in senior customer service leadership and know that you want to continue to lead and to progress your career. You like a challenge and want to work in a growing, successful business with a great peer team.
You have experience of leading a team, working with high value customers and can build excellent relationships easily. You get a real kick out of developing your team and really enjoy the satisfaction that comes from providing an amazing service to your customers.
You really enjoy a fast-paced environment and enjoy being pivotal in the business, overseeing service operations and superlative customer care.
You want to take the next step in your career and you’re looking to move into a successful and profitable organisation that is truly focussed on growth. An organisation that is a recognised global brand.
Much like this organisation, you’re drive by values and more importantly want to be part of a culture where everyone is valued and supported by their team.
You’ll be joining the team based in Dundee as their Head of Customer Services, playing a vital part in their continuing growth and development.
If you can:
* Be a high performing leader, inspiring, developing and motivating high-performing teams.
* Build successful relationships within and outwith the organisation.
* Communicate successfully with all stakeholders.
* Bring resilience and problem solving skills to deliver success for the team and organisation.
And be:
* An experienced Customer Services Lead with proven skills in the development and retention of Customer relationships.
* A talented project manager, able to manage conflicting priorities with ease.
* Willing to learn and grow with the business.
* Experienced in working across an organisation to deliver on customer promises.
This is an opportunity to work with a recognised brand that is investing heavily in growth within key markets. This investment will secure the businesses future and provide growth and career progression for the team. Already well established the future is very bright.
For more information on this role, please attach your CV below, or get in touch with Anne-Marie Hamill for a confidential discussion