Head of Data Enablement

The Head of Data Enablement is a new and critical role that will act as the engine to continuously drive and improve how data is monetised and protected globally

Client Details

A leader in their services industry, the organisation employs c10,000 employees across over 35 countries. They invest heavily in technology and innovation to ensure they are at the sharp end at leveraging data safely and effectively.

Description

Head of Data Enablement responsibilities include:

• Understand the Group's strategic objectives and assess how current Data Enablement and governance maturity aligns to support these priorities
• Scope requirements with stakeholders, including the Executive Board, defining processes, and form a programme including key deliverables.
• Identify the right sponsorship to ensure all relevant stakeholders are clear on decision making and impacts are aligned to expected outcomes and escalate where support is needed.
• Play a key role on the Data Governance Committee, navigating alignment and driving pragmatic decision making.
• Define priorities for process change and system development to meet current and future requirements to optimise the use of Data to drive successful outcomes at key stages of customer activity for example customer targeting & prospecting; engagement, activation and re-activation.
• Prioritising existing 'pain' and exposure points, work across functions to identify solutions to enable compliant data sharing and usage including personal data within current systems and legal constraints.
• Define clear work packages, prioritising based on business value and risk, and establish resource requirements to deliver, including process, functional, technical and change activities.
• Maximise data safety: by ensuring operational practices comply with guidance and rules (e.g. prohibition of off system storage of Data) (ii) identifying any gaps in controls across processes and systems accessing and recording of personal data and (iii) ensuring all functions follow the appropriate processes for changes that involve personal data.
• Establish measures to ensure implemented changes (system and process) are working effectively and are within parameters agreed with stakeholders.

Profile

Suitable candidates for the the role of Head of Data Enablement will be able to demonstrate:

• An impressive track record of defining and delivering pragmatic Data Enablement strategies in international cross jurisdiction environments.
• Proven at working in fast paced, lean, entrepreneurial organisations where one must take responsibility for delivering hands-on when required i.e. outside of regulated industries
• Demonstrable experience of senior stakeholder management (including Board level) and working with a number of functions within a global organisation that manages high levels of PII data
• A commercial mindset, looking to balance data governance with the opportunity data offers to improve operational and commercial effectiveness
• Demonstrate a robust understanding of a data governance environment in global organisations (privacy, retention, data transfer, sharing, lawful basis for processing).
• Good understanding of technology, particularly the relationship between technology and data sharing across CRM databases and opportunity/risk AI poses to service industries
• Experience of leading programmes or portfolio of projects.
• Proven experience of having delivered data regulation projects within a governance framework
• Strong communication skills to effectively manage relationships with external suppliers, internal customers and senior management.
• Skilled at negotiation with stakeholders and navigating conflicting priorities.
• Excellent delivery focus and drive in a matrix environment
• Direct experience of programme financial management or the financial management of multiple projects / workstreams
• Experience of working with 3rd parties, particularly consultancies

Desirable:

· Experience of working as a senior manager or above in a leading management consultancy

· Experience of working in a global sales-led services business

Job Offer

• A competitive salary, bonus & benefits
• An inclusive and collaborative company culture.
• A permanent role based in our vibrant London office.