Head of Examinations Operations

Great opportunity for a Head of Examinations Operations working at our new state-of-the-art HQ

The Royal Academy of Dance (RAD) is a global leader in dance education and training.  Our mission is to inspire the world to dance.  With a brand new purpose-built global headquarters in Wandsworth / Battersea, London, the RAD has a presence in 85 countries and 36 offices around the world. Established in 1920, the RAD was granted a Royal Charter in 1935.  The RAD is a registered charity, a higher education establishment and an awarding body.

As a Head of Examinations Operations, you will contribute to the RAD’s examination strategy through liaising with other relevant departments and international colleagues, monitoring and keeping updated the department risk log, and collaborating with the senior team.

You will also oversee the key operational areas of the Examinations Department, including operational delivery, communications, customer service feedback, results issuing, certification and service, and business process improvement and refinement.

The ideal candidate will have:

• Experience of developing and delivering administrative processes and procedures
• Experience of running internal projects
• Experience of managing a large and geographically diverse team
• Knowledge of Microsoft Office applications
• Clear understanding of GDPR, Safeguarding and Health & Safety in the workplace
• Excellent organizational skills and a methodical and focused approach to work

We are passionate about providing a positive workplace culture. While time in our accessible London (Wandsworth / Battersea) office will be required, we operate a hybrid model of in-person and remote working. Staff discounts on dance and fitness classes and wellbeing resources, plus events and volunteering opportunities enhance the RAD experience, as well as a range of lunchtime activities including book club, dance, Pilates and a craft club.

We also offer 25 days paid holiday (pro rata) plus bank holidays and a birthday day off, contributory pension scheme, access to the Perkbox discounts platform – including an Employee Assistance Programme, WeCare scheme, Bupa cash plan, life assurance, season ticket loan and cycle to work scheme.

Please note that appointment to this post will be subject to an Enhanced Disclosure from the Disclosure and Barring Service.

We encourage and welcome applications from people with a disability, people from minority ethnic backgrounds, and people from the LGBTQIA+ community.  

Please let us know if you have any access needs for the interview.

No agencies please.