Head Of Marketing

We are looking for a skilled leader who is passionate about giving an effective advice service to those most in need, and enjoys supporting team members to achieve good quality outcomes for people.  You will need to demonstrate that you can manage existing advice services, and have the drive to develop them, so we continue to be relevant to people living and working in East Herts.

The post-holder will have overall responsibility for the management of our core public advice service.  You will join the Senior Leadership Team, which works together to meet the organisation’s objectives, including improving client access to services, diversifying and increasing income and enhancing communication. You will lead the implementation of service improvements and changes, and strategic and operational plans, as well as supporting the development of new services and funding streams. 

All candidates are expected to have experience of working in the Citizens Advice service, and meet the competency requirements for an Advice Session Supervisor.

Above all, you will have a collaborative and inclusive approach, and a desire to work for an independent charity providing services to the local community.