- Oversee the entire Post Completion Department (UK and Overseas).
- Lead and mentor the department, ensuring high performance and professional development.
- Manage three department managers and align with organizational goals.
- Oversee the post-completion process, ensuring accuracy and promptness.
- Improve processes for efficiency, accuracy, and client satisfaction.
- Manage outsourcing processes, ensuring integration with in-house operations.
- Ensure compliance with legal and regulatory requirements.
- Maintain quality control procedures and conduct regular audits.
- Build relationships with external stakeholders.
- Manage communications with the Land Registry.
- Present regular reports on department performance.
- Address and resolve issues during the post-completion process.
- Advocate for the Post Completion team within the organization.
- Support colleagues with challenges and problem-solving.
- Adhere to company policies and procedures.
- Complete assigned training and attend training sessions.
- Keep training records up-to-date.
- Extensive experience in post-completion within the conveyancing sector.
- Proven leadership in a legal or conveyancing environment.
- In-depth knowledge of conveyancing procedures and compliance.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Detail-oriented with a commitment to accuracy.
- Proficient with conveyancing software and IT systems