Head of QA

£100k

Digital Asset Service Provider

Institutional Investing

Fintech

50+ Employees

Our client is a leading cryptocurrency custodian focused on helping people and companies prosper across Asia, Africa and the Middle East. As a subsidiary of an international bank, they utilise their deep and multi-market expertise to provide secure and innovative services for digital assets.

Role Summary

Required Skills and Experience

• 10+ years of professional experience, which of those, the last 5 years in a QA Lead/Head of QA role
• Previous experience in the financial industry and with blockchain technologies
• Expertise in architecting QA strategies tailored for growth and expansion.
• Ability to foresee challenges and adapt strategies accordingly.
• Understanding of industry best practices in QA methodologies.
• Deep experience in automated and manual tests in either desktop, web, or mobile applications, developing and validating requirements and running and supervising QA activity.
• Multiple automation tool channels for evaluation
• Great Leadership and Team Management
• Proficiency in hands-on implementation of QA processes.
• In-depth understanding of testing techniques and methodologies.
• Experience in executing testing campaigns and analysing results.
• Ability to define clear-cut metrics and reports for QA processes.
• Strong analytical skills to interpret data and identify trends.
• Communication skills to present reports in a universally understandable manner.
• Attention to detail in maintaining traceability of test results.
• Proficiency in documenting test evidence, graphs, and other documentation.
• Understanding of audit requirements and compliance standards.
• Strong collaboration skills to work closely with business analysts and developers.
• Excellent communication skills to convey release impacts and test plans.
• Ability to communicate effectively with stakeholders across the company.
• Knowledge of QA environment infrastructure maintenance.
• Ability to ensure optimal state of infrastructure for accurate test results.
• Experience in preserving relevance in test results through infrastructure management.
• Ability to develop and maintain onboarding pack and documentation.
• Experience in facilitating smooth onboarding experiences for new team members.
• Attention to detail to ensure completeness and clarity of documentation.
• Familiarity with state-of-the-art testing tools.
• Experience in ensuring continuous access to testing tools for the QA department.
• Ability to evaluate and implement new testing tools as needed.
• Experience in collaborating to establish team OKRs, to align team goals with company objectives.

Role Responsibilities

• Architect a robust QA strategy tailored for both growth and geographic expansion.
• Lead the team in executing the QA strategy, actively participating in hands-on implementation, and guiding testing campaigns.
• Implement clear-cut metrics and reports, universally understandable, to streamline the release signoff process.
• Maintain exemplary traceability of test results, ensuring effortless retrieval of historical test evidence, graphs, and documentation, which is crucial for audit purposes.
• Collaborate closely with business analysts and development to fully understand release impacts and plan associated tests.
• Effectively communicate team activities, controls, and strategy to all stakeholders across the company, ensuring ongoing transparency in platform quality.
• Empower the entire team to collectively ensure the QA environment infrastructure is maintained in its optimal state, preserving relevance in test results.
• Develop and maintain an onboarding pack and documentation for a swift and seamless onboarding experience for new arrivals.
• Ensure continuous access to state-of-the-art testing tools for the Quality department, consistently securing their ability to fulfil their quality control responsibilities.
• Collaborate in establishing the team's OKRs and be accountable for their achievement.