Head Of Quality Enhancement Unit

Applications are invited for the above temporary part-time post leading the Quality Enhancement Unit (QEU) of the Student Services and Administration Directorate. The successful candidate will play a crucial role in ensuring the highest standards of Quality assurance and enhancement across the organisation. They will have significant experience in implementing robust quality assurance procedures, in providing guidance and direction to a team of staff and will be able to communicate and collaborate effectively with staff across the University.

Candidates should be educated to postgraduate level (or equivalent) and have previous experience of managing quality assurance and enhancement in a higher education setting.

The successful candidate will be expected to commence as soon as reasonably possible and the post is available until 31/08/2024.

The ability to communicate through the medium of Welsh is desirable for this role.

This role will be located remotely with regular travel to Bangor. Through our Dynamic Working framework, there will also be the option to spend some time working remotely (although remaining in the UK) to support work life balance, which will be discussed further with candidates at interview.

Applications will only be accepted via our on-line recruitment website, jobs.bangor.ac.uk. However, in cases of access issues due to disability, paper application forms are available by telephoning 01248 383865.

Informal enquiries can be made by contacting: Sue Moss, Academic Registrar, s.moss@bangor.ac.uk

Closing date for applications: 15th March 2024

Committed To Equal Opportunities.

Overview

The Quality Enhancement Unit is within the Directorate of Student Services and Administration and is responsible for a range of activities relating to the quality assurance and enhancement of programmes, including Collaborative Provision. The Quality Enhancement Unit supports the Education and Student Experience Committee and associated delivery groups and contributes significantly to the development of University regulations, codes of practice and guidelines.

Purpose of the Job

The successful candidate will play a crucial role in ensuring the highest standards of Quality assurance and enhancement across the organisation. They will have significant experience in implementing robust quality assurance procedures, in providing guidance and direction to a team of staff and will be able to communicate and collaborate effectively with staff across the University.

Main Duties and Responsibilities

The successful candidate will be responsible for leading the Quality Enhancement Unit. Duties include:

Effective and efficient oversight of the University’s quality assurance procedures, including validation/revalidation of new and existing programmes and annual monitoring.
Ensuring that QA processes operate effectively in accordance with the QAA UK Quality Code and other relevant requirements.
Effective and efficient oversight of student academic casework, complaints and student disciplinary procedures.
Collaborating with relevant stakeholders to maintain standards, monitor action plans and implement enhancement initiatives.
Management of the staff and operations of the Quality Enhancement Unit.
Making a significant contribution to University committees and delivery groups, including chairing delivery groups as appropriate.
Development, implementation and monitoring of effective quality assurance procedures in line with sector best practice.
Provision of training and support to academic and professional services staff on quality assurance processes and standards.
Liaising with collaborative partners as required.
Undertaking and/or contributing to strategic Quality Enhancement projects.
Collection and analysis of data to prepare regular reports on QEU activities and outcomes for internal and external stakeholders.
Identify areas for continuous improvement in academic and operational processes relating to QEU activity.
Undertaking any other such duties as may be deemed necessary from time to time.

Other Duties and Responsibilities

The post holder will be expected to participate in performance review and developmental activities.

The post holder will be expected to comply with the University equal opportunities policies, Dignity at Work and Study Policy and the University’s Welsh Language Policy and the Welsh Language Standards.

The post holder has a general and legal duty of care in relation to health, safety and wellbeing and must take all reasonable steps to ensure a safe and healthy working environment for him/her self and for other members of staff, students and visitors affected by his/her actions or inactions. The post holder is also required to comply with all applicable health and safety policies, procedures and risk assessments.

The post holder must comply with relevant legal and financial policies and procedures and be aware of their responsibilities in terms of the legal requirements of their posts.

Person Specification

Qualifications/Training

Essential

Candidates should be educated to postgraduate level (or equivalent) and have previous experience of managing quality assurance and enhancement in a higher education setting.

Experience/Knowledge

Essential

In depth knowledge of the structure, management and operation of Quality assurance procedures in a higher education setting.
Experience in implementing robust quality assurance procedures, in providing guidance and direction to a team of staff.
Experience of managing quality assurance and enhancement in a higher education setting.
Experience of managing quality assurance and enhancement in a higher education setting.
Knowledge of Quality assurance expectations, including the QAA UK Quality Code.

Desirable

Understanding of student casework, complaints and disciplinary procedures.

Skills/Abilities

Essential

Strong communication and interpersonal skills with the ability to build professional and effective working relationships with staff at all levels within the institution and with external partners.
Excellent organisational skills.
An ability to respond to situations as they arise and prioritise workloads of self and other staff in response to changing circumstances.
An ability to work under pressure and to use initiative to solve problems and implement solutions in a timely manner.
A methodical approach with a keen eye for detail and accuracy.
An ability to work independently or as part of a team.

Other

Desirable

The ability to communicate through the medium of Welsh is desirable for this role. If applicants are not able to speak / write in Welsh at present, there are many opportunities to learn if the successful candidate wishes to do so.

General

The University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We strive to develop a workforce from all sections of the community regardless of sex, gender identity, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We promote and facilitate the use of the Welsh language through our progressive Welsh Language Policy. We comply with the Welsh Language Standards and are committed to equality of opportunity. You are welcome to apply for any job in English or Welsh and all applications submitted will be treated equally.

We are a member of Advance HE's Athena SWAN Gender Equality charter and hold a Silver award in recognition of our commitment to and progress towards gender equality within the University's policies, practices, and culture. We are proud to be a Disability Confident employer

All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimise their environmental impact.

All offers are made subject to proof of eligibility to work in the UK and receipt of satisfactory references.

We have a legal responsibility to ensure that you have the right to work in the UK before you can start working for us. When you apply for this post you will be required to explain the basis upon which you believe you will able to live and work in the UK legally on the commencement date of the role should your application be successful. If you do not have the right to work freely in any position in the UK already, any offer of employment we will make to you will be subject to you obtaining a right to work visa. The following link provides information on the various visa routes into employment and the eligibility requirements (including switching visa status where permissible) https://www.gov.uk/browse/visas-immigration/work-visas. If you are successful in your application we will discuss visa options with you at the time of making the offer of employment.

Please note that, in the event of applications being received from candidates on the University's Redeployment Register with a reasonable skills match to the post specification, these applicants will be given prior consideration.