Head of Rents and Service Charge

It's an exciting time to join West Kent.  Having recently gone live with new Housing Management and Finance solutions (Cx Civica and Advanced Financials) our focus is on using these systems to drive service improvements for our residents.  

We are looking for an experienced Head of Rents and Service Charges to join our Finance and Governance Team, to lead service improvement across our rent and Service Charge processes.  If you are a dynamic and driven individual with a passion for service improvement, a focus on the customer's experience and an eye for detail, we would like to hear from you.

Reporting into the Executive Director of Finance, the Head of Rents and Service Charges will have responsibility for ensuring Rents and Service Charges are set and managed inline with legislative requirements through efficient processes and procedures.  They will provide strong leadership, strategic direction, motivation and workforce development to staff members in the areas of Rents and Service Charges; and they will take ownership for the Rents and Service Charge budgets, developing SLAs with other departments as required.

About Us

At West Kent we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents.

Our values guide us to how we do things from delivering on our promises, working with honesty, integrity, and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun.

Benefits

We offer a great package – generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.

Location

This role will be based in our Sevenoaks office. We offer a flexible approach to hybrid working with most full-time employees working in the office two days a week. 

Application Information

We will only consider applications submitted with a full CV and completed application form.

Advert Closing Date: 9am on 5 April 2024

Stage 1 Interviews: 15 April 2024

Stage 2 Interviews: 23 April 2024