Head Of Repairs Maintenance And Investment

Resourcing Group are happy to be working with a local client to assist in their recruitment opportunity to become an Interim Head of Repairs & Maintenance.

As Head of Repairs and Maintenance, you will play a pivotal role in the senior leadership team within Housing and Building Safety.

Duties and Responsibilities

• Deliver a high-quality repairs and maintenance (including voids) service to local residents.
• Manage the overall responsibility for Responsive Repairs, Voids, Disrepair, Complex Repairs, Damp and Mould and Depot management along with transformation of the repairs service.
• Working with the Assistant Director of Repairs & Compliance and other senior directorate staff, develop the clients strategy for the Repairs and Maintenance service including maximising the in-house delivery model where it offers value for money and other service benefits.
• Translate the repairs strategy, into key deliverable action plans to ensure delivery of key objectives and targets across the property portfolio.
• Deliver robust procurement and on-going management of external contractors and suppliers, ensuring they add value, support the delivery of our commercial and performance objectives and that they are effectively and robustly managed.
• Be accountable for all activities and spend related to delivery of an effective repairs across the residential property portfolio.
• Ensure that directly employed staff delivering the repairs and maintenance service meet strategic objectives and commercial targets, to deliver a high quality and VFM service.
• Set high quality standards around repairs service delivery and value for money.
• Is a champion for the repairs service, bringing staff together from across the company around shared priorities, particularly in liaison with the call centre and housing management directorate, to ensure a seamless customer service.

Experience Required

• Extensive knowledge of legislation, compliance and regulatory obligations in respect of repair services.
• A track record in delivering transformation in a repairs services setting including substantial experience of managing direct labour organisations and Trade Union relationships.
• Extensive experience of developing robust reporting and data frameworks and using trade software packages to ensure effective repair services.
• Substantial experience of contract management, holding external contractors to account for performance and VFM.
• Substantial financial and commercial acumen, used to being accountable for large capital and revenue budgets.

Please apply today for more information

Resourcing Group is acting as an Employment Business in relation to this vacancy.