Address
Form of work
SalaryReporting to: Director of Services
Salary: up to 50k based circa on capabilities and experience
About Mind in Tower Hamlets, Newham and Redbridge
Mind in Tower Hamlets, Newham & Redbridge is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.
Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported.
We provide support services- including for those in crisis, to raise awareness and deliver activities, groups and events through our work in Tower Hamlets, Newham and Redbridge. We work closely with other organisations to ensure we deliver a high-quality and diverse range of Services to people in the local area.
About the Role
The Head of Services will be responsible for overseeing the effective delivery, performance, and quality assurance of a range of our mental health services in Tower Hamlets, Newham, and Redbridge.
Working closely with the Director of Services and other key stakeholders, you will inspire and lead a team of Service Managers and coordinators, providing them with the guidance, encouragement and support needed to deliver high-quality services.
This key role focuses on continuously improving services and keeping our service users at the centre of everything we do, with innovative approaches to meet their changing needs. Your leadership will be crucial in building strategic relationships with partners and stakeholders, improving service delivery, and promoting collaboration across the board.
Moreover, as a Designated Safeguarding Officer, you will lead the highest standards in ensuring the safety and protection of Service users, providing expert safeguarding guidance, supporting staff, and liaising with external agencies when necessary.
About you
We would love to hear from you if you have:
- A track record of developing high-performing teams and managers
- Experience working in a service delivery organisation
- Expertise in managing and developing a service, and its processes, procedures and policies
- A track record in developing new service models and expertise in contributing to tender submissions
- Experience in developing and reviewing policies and strategies
- Expertise in collating and producing high-quality contract monitoring reports
- The ability to rapidly form and sustain a trusting relationship with service users/carers, peer support workers, staff and professionals
- A sound knowledge of best practice in case recording
- An ability to resolve complex issues and manage change positively
- An inspiring leadership style, with the confidence to make decisions
- Adaptability in your approach to respond to the diverse and ever-changing needs of our staff and stakeholders
The closing date for applications is Thursday 18th July at 23.59hrs
If you would like to discuss the role before applying, please feel free to contact Emmanuel from Diversifying Group
Our Commitment
MindTHNR is committed to being an Anti-racist/Anti-discriminatory Organisation – we are advocates for racial justice and equality for all members of our community. We will continue to listen, learn, and keep taking action to influence change. This is not a tick-box exercise for us, this is for our community, this is for our staff, this is for all those who have faced inequity and inequality based on their gender, sexuality, ethnicity, religion, disability, and age. We may just be starting, but we won’t stop!
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible.
