Head Of Technology

Head of Technology

£53,000 - £58,000 per annum

Long Stratton, Norwich, Norfolk

Permanent, Full Time

Our client has an opportunity for a Head of Technology to lead their Technology Team. This role is responsible for managing of the Technology Team and ensuring there is clear, strategic direction to enable outstanding delivery across all aspects of the business.

Key responsibilities include:

• Manage performance of all technical functions including service, security, commercial, infrastructure, applications (including Dynamics CE and F&O), data engineering, and architecture.

• Effectively lead a high performing team, provide strategic management, expert guidance, and oversee the successful delivery of the technology function.

• Set clear goals, direction, and priority for the technology team.

• Ensure effective cyber security protection and roadmaps are in place.

• Ensure sufficient security controls and practices are in place, including appropriate access profile set-up across all systems.

• Build strong relationships across the business and ensure the technology function is well integrated across the business.

• Collaborates with other specialists to evaluate new technology offerings for integration within the organisation.

• Responsible for ensuring a clear architecture roadmap is created that supports wider strategies.

• Ensure the availability, reliability, and integrity of the overall technology service.

Please see the full list of responsibilities on the Role Profile attached.

Their ideal candidate will meet the below criteria:

Essential

• Significant experience of leading, managing and growing effective technology functions.

• Experience of designing, implementing, and running Azure environments, and Cloud migrations.

• Experience of procuring, implementing, running, and improving CRM and ERP systems, ideally Dynamics CE and F&O

• Experience of procurement and tendering, negotiation, supplier, and contract management

• Experience of managing 3rd party technology suppliers across Infrastructure, Data platforms, CRM, and ERP, in a hybrid environment with both in-house and 3rd party teams

• Experience of managing the implementation, running and improvement of data platforms

• including Data Warehouses; APIs; Gateway Connections; Licensing (e.g. Power Bi).

• Demonstrable detailed knowledge of cyber security and associated technologies, and experience of achieving compliance with relevant standards e.g. Cyber Essentials, PCI DSS

• Excellent verbal and written communication and presentation skills - able to communicate and present in a clear, succinct, and compelling manner, including communicating complex technology issues to non-technical colleagues.

Desirable

• ITIL or CoBIT certified or equivalent

• Demonstrable thought-leadership in the field of Technology

• Knowledge of the GDPR and the implications for Technology

Please see the full list of skill criteria on the Role Profile attached.

The Company

They are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk.

They manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market.

They offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis.

They have a huge commitment to our employees. They want the team to be happy, empowered, motivated and feel proud to be part of the community. They know by having great people they can do a great job for their tenants. They trust their staff to do the right thing and they are looking for people whose values are aligned with theirs (PACE - Professional, Accountable, Collaborative and Evolving).

You will have the freedom to learn and grow. They are passionate about investing in their people, providing them with the skills they need now, and for their future aspirations. They do this by offering a blend of learning opportunities, including their innovative e-learning platform where learning is self-directed allowing people to learn what they want, when they want to.

They work with and support their people to work in an agile way to ensure that have the right work/life balance. They have the choice to work in the office, work from home, coffee shop, park or a combination of all. They have recently refurbished their offices to encourage collaborative, agile working.

As an inclusive employer, they are committed to the equal treatment of all current and prospective employees and have a zero tolerance policy relating to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

They aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Community.