Head of Temporary Accommodation & Support

My client is currently looking for a Head of Temporary Accommodation & Supportto work collaboratively across their department and with other Heads of Service and directors to ensure the effective and efficient development and delivery of council services that support departmental and council objectives.

Your roles and responsibilities will include:

• The service being delivered to the quality, Council, professional and legislative standards required.
• Integrated service development and delivery which is informed by customer, partner and stakeholder views, latest thinking, good practice and legislative requirements.
• Corporate strategies that are effectively implemented within area of responsibility.
• External inspections that are managed effectively.
• Manage responses to complex professional or politically sensitive issues within the area of responsibility.
• The provision, directly or sourced, of expert opinion, advice, support and interpretation on all aspects of the area of responsibility, including major decisions.
• Major issues being managed through to a satisfactory conclusion.
• Feedback, enquiries and complaints procedures being developed and managed with the outcome being that the issues raised are effectively resolved and lessons learnt for future improvement and prevention.
• Manage key relationships with delivery partners/providers to commission and deliver outcomes within area of responsibility.
• Services (including property units) being delivered on time, to budget and standards agreed.
• Suppliers and supply chains being resilient and adaptable to meet changing needs within a good practice and safe procurement environment.
• Develops service plans to meet strategic business goals. Ensure compliance with all internal and external standards.
• Service plans and targets for area of responsibility being developed within the Council's overall strategic framework and agreed and communicated within required timeframe.
• Strategic and operational input being provided to wider business planning and development.
• Ensure the development and delivery of continuous improvements in all aspects of the service.
• Improvements being developed and delivered effectively.
• Lead, motivate and develop staff to create and maintain a highly competent and participative workforce.
• Leading and motivating managers and their teams to embed a culture of high competence, effective motivation & collaboration and being outcomes focussed.
• Effective leadership, team and employee engagement at all levels, consistently and sustainably
• Identify, secure, deploy and manage the resources necessary for the service area to meet or exceed its objectives.
• Resources including, equipment, people, and systems being utilised optimally and efficiently.
• Annual budget is planned, developed and delivered. Value for money is maximised.
• Financial expenditure and financial integrity are controlled to assure regulatory and Council policy compliance.
• Ensure the necessary standards relating to safeguarding best practices/protocols are effectively communicated, monitored and maintained.
• Safeguarding standards being are monitored and maintained in compliance with Council policy as it relates to the role.
• Implement a risk management programme and advise on issues affecting Council service areas.
• Systems and governance being in place to and respond promptly to critical events.
• Business continuity plans being up to date and ensuring an ability to provide continuous service.
• Ensure the successful implementation of health and safety legislation, policies and practices.
• Developing and maintaining a culture supportive of health and safety and that promotes the implementation of best practice.
• Having arrangements in place to provide for a systematic approach to the assessment and control of health and safety risks.
• Monitoring performance and regularly reviewing safety management systems within the department and working practices
• To operate within the governance, financial and legal frameworks of the Council at all times.
• Ensure equalities is embedded into all aspects of professional and managerial role, including service delivery and at all times carry out your duties with due regard to the Council's policy.
• Ensure by robust management that the services and staff you are responsible for adhere to the Council's Health and Safety Policy and operate within the safety management frameworks.
• The commissioning, acquiring or other means of sourcing temporary, emergency and settled accommodation to meet the council's current and future demand
• The management - either direct or through contracts, partnerships or other fit for purpose arrangements - of all temporary, emergency and settled accommodation
• Service development including service reviews, best practice, website and digital offer, value for money, legislative and policy changes

If you have previous experience in these areas and keen to develop your knowledge and experience further this is a perfect team for you. Please call me on to discuss more details.