AddressReceptionist
We are seeking a full time Head Receptionistto join our friendly dental practice in [Location].
The practice is conveniently located near to shops and supermarkets and we have free parking available on-site!
{my}dentist offers a competitive Receptionist package, where you will benefit from:
- Industry-leading training and development; full induction and face-to-face customer service skills programme
- Hourly rate up to £12.09 depending on experience
- Progression opportunities ranging from Dental Nursing or Practice Management
- Up to 25 days annual leave, plus bank holidays, with length of service
- Employee Assistance Programme, with confidential access to telephone support and counselling
- Healthcare cash plan and access to remote GP service
- Gym, restaurant and store discounts
- Long service recognition scheme
Receptionist Role and Responsibilities:
You will act as the first point of contact for our patients, delivering outstanding levels of customer service. Your role will include:
- Supporting patient choice and providing information about products and services
- Conducting system reviews to identify and action issues e.g. missed appointments
- Using the appointment booking system and managing diaries
- Money management, including transmitting electronic claims daily
- Updating and protecting patient information,
Our Ideal Candidate:
- Excellent interpersonal skills, including a professional telephone manner
- Able to build strong relationships with colleagues and customers
- Ability to use IT and operate computer-based systems
- Strong organisational skills; caring and compassionate
With around 600 modern practices across the UK, each with its own, experienced, and well-established practice team, our receptionists play a key part in our patients journey.
Apply now to join us.
