Address
Form of work
SalaryHealth Case Manager - Band 6
Leeds Community Healthcare NHS Trust
The closing date is 11 March 2024
Job summary
A fantastic, exciting, and challenging opportunity has arisen in the Health Case Management Service. We are looking for a dynamic, self-motivated Band 6 Health Case Manager (HCM) to join our team. We welcome applications from health professionals from a wide range of backgrounds including Nurses, Allied Health Professionals and Social Workers. It would be essential for applicants to have a professional registration and a Best Interest Assessor (BIA) qualification or have the aspiration to undertake the BIA training. You will have experience of working with adults and their carers within a hospital and /or community setting. You will have excellent organisational skills and be able to work on your own independently and creatively using a problem-solving approach, as well as part of a busy team. It is essential that you are motivated, organised, a team player and enjoy the buzz of working in a fast paced and dynamic environment.
Main duties of the job
The Health Case Management Service provides a case management function for the population of Leeds (18 years and above) who are eligible for NHS Fast Track and Continuing Healthcare funding; this includes hospital and within their own home, over 7 days, Monday to Friday 08:00 to 20:00 and Saturday and Sunday 08:00 to 18:00. The post holder will -
- Manage a complex caseload.
- Work alongside MDT including, ICB, Neighbourhood Team, LTHT and legal team.
- Support with coordinating of day-to-day tasks and referrals.
- Supervise and mentor staff
- Have opportunities to be develop skills in safeguarding, personal health budgets, clinical supervisions, deprivation of liberty, mental capacity, clinical nurse assessments for end-of-life pathways.
The post will initially be based at Killingbeck Court, Killingbeck; however, the service is citywide, and staff may be required to work flexibly across the city in the future.
About us
Working for Leeds community Healthcare NHS Trust
Who are we?
Leeds Community Healthcare provides a range of community-based health services across the whole city. We treat people in their homes, local health centres and community hospitals, and work in partnership with other local Trusts, charities and Leeds City Council.
We have a strong culture based on deeply-held values, and our focus at all times is on delivering high quality care to the people of Leeds. In our most recent CQC evaluation, we were rated "Good", with our Adult Services rated "Outstanding" for caring.
Perks of the job
Our benefits range from generous annual leave to access to NHS discount sites. See the supporting link on the right for a full list of rewards & why to work for Leeds Community Healthcare.
Right to Work
This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.
Job description
Job responsibilities
Job Purpose
The post holder will be responsible for their own caseload within their speciality area as an autonomous practitioner. In doing so, they will assess, plan, deliver and evaluate patient centred programmes of care to a specialist level ensuring that they practice within their sphere of competence and knowledge. The post holder will work to professional and regulatory body codes, standards and guidance at all times ensuring that their practice is grounded in evidence based theoretical and practical knowledge.
Key Responsibilities
1. Clinical
1.1. Demonstrates a detailed theoretical and practical knowledge of common aetiologies, pathologies, conditions and presentations involving a critical understanding of theories and principles
1.2. Demonstrates innovative and specialist skills to select methods and tools to holistically assess, plan, implement and evaluate in a complex and specialised field of work.
1.3. Demonstrates highly developed physical skills where dexterity and accuracy are important e.g. syringe pumps and infusions, manual treatments
1.4. Makes consistent judgements requiring complex fact analysis, interpretation and comparison of options and ensures clinical reasoning is reflected accurately in case records
1.5. Engages and actively involves the individual and, if appropriate, their family/carer, in the assessment, planning, implementation and evaluation of programmes of treatment and/or care by using person-centred techniques to promote a culture of involvement and empowerment
1.6. Works to standards of proficiency identified by their professional and regulatory bodies performing clinical treatments/procedures to a competent standard
1.7. Prioritises their own workload, and that of the wider team, within agreed objectives deciding when to refer to others as appropriate.
1.8. Provides and receives complex, sensitive or contentious information where motivational, persuasive, empathetic, negotiating and reassurance skills are required whilst demonstrating an understanding of barriers to communication
1.9. Approaches each individual with care, compassion and sensitivity ensuring that these values are reflected in all areas of practice including the management of any complaints and compliments.
1.10. To comply with the organisations Infection Prevention and Control requirements, including bare below the elbows dress code for staff with a direct care delivery role
Person Specification
Experience
Essential
- Experience in supervising and delegating to other members of staff
- Demonstrates innovative and specialist skills to select methods and tools to holistically assess, plan, implement and evaluate in a complex and specialised field of work.
- Engages and actively involves the individual and, if appropriate, their family/carer, in the assessment, planning, implementation and evaluation of programmes of treatment and/or care by using person-centred techniques to promote a culture of involvement and empowerment
- Provides and receives complex, sensitive or contentious information where motivational, persuasive, empathetic, negotiating and reassurance skills are required whilst demonstrating an understanding of barriers to communication
ATTITUDE & BEHAVIOUR
Essential
- Able to work as part of a team, co-operating to work together and in conjunction with others and willing to help and assist wherever possible and appropriate appreciating the value of diversity in the workplace
- Able to work under pressure, dealing with peaks and troughs in workload managing unpredictable service demands
- Positive and flexible attitude to dealing with change; able to respond to the changing needs of the patient in an appropriate and timely manner;
- willing to change and accept change and to explore new ways of doing things and approaches
- Highly motivated and reliable
- Has a strong degree of personal integrity; able to adhere to standards of conduct based on a culture of equality and fairness
- Demonstrates values consistent with those of the Trust
- Ability and willingness to adopt a flexible approach to work on the occasions it may be required.
Qualifications
Essential
- Professional degree or diploma in relevant field.
- Must be willing to participate in any relevant training identified to develop skills required to carry out duties.
- Maintains a portfolio of CPD in line with regulatory body standards.
Skills and Attributes
Essential
- Workload management including delegation of tasks and day-to-day team leadership
- Effective verbal, non-verbal and written communication skills including communicating complex or potentially distressing information to patients / carers and managing conflict when appropriate
- Risk assessment skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website
To apply for this post, please visit -Job Advert (jobs.nhs.uk)
Employer details
Employer name
Leeds Community Healthcare NHS Trust
Address
Unit 1 Killingbeck Court,
Killingbeck Office Village,
LEEDS,
LS14 6FD
Employer's website
https://www.leedscommunityhealthcare.nhs.uk/join-our-team1/
The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions.
