Address
Form of workAbout The Role
Team - Direct to Consumer Inbound Health Insurance Sales
Salary - 24,000-27,000 (Depending on experience)
Working Pattern - Full time, 35 hours per week. Shifts between 8am to 8pm Monday to Friday. 2 Saturdays per month 10am-2pm
Hybrid - 2 days per week working from the Stockport based office. Remaining 3 days per week can be worked from home.
Top 3 skills needed for this role:
- Strong sales skills
- Great conversational skills
- focussed and resilient mindset
What this role is all about:
We’re Vitality and we do insurance differently. At Vitality, our core purpose - to make people healthier and to enhance and protect their lives - is at the heart of everything we do as an organisation. Great people are at the core of Vitality’s values. We are looking for people who share in our values to support our customers’ needs when taking out private medical insurance. You will take inbound calls from customers who are either new to private medical insurance or looking for a new provider. Your customer focus will be key in onboarding new customers to continue our growing business. You will be self-driven, target motivated with a proven sales background. In return we will support you with product training and the opportunity to progress your career.
Key Actions:
- You will take inbound calls where you will fact find on potential customers needs when enquiring about taking out Private Medical Insurance.
- You will be required to obtain detailed medical history of your customers in order to determine the correct cover and underwriting terms.
- You will understand and ensure compliance levels are met on every interaction whilst supporting our new customers onboarding journey.
- You will organise and manage your daily workload, so you continue to keep in touch with your customers, whilst they consider quotes and make changes. Ensuring they convert to sales.
Essential Skills needed to fulfil this role:
- You will have proven sales background where you enjoy exceeding targets (minimum of 12 months)
- Previous experience selling Private Medical Insurance/Other insurance products is desirable
- Have a professional approach with the ability to tailor your calls to the customer whilst meeting the compliance standard
- Self-motivated to make sure you are up to date with any product changes
- Team player who shares knowledge and who positively participates in Team meetings and group settings
- You will be computer literate as you will manoeuvre from different systems to provide quotes and record accurate information
So, what’s in it for you?
- A salary framework which allows you to progress in your role, increase your salary and earning potential
- A pension of up to 12%- We will match your contributions up to 6% of your salary
- Our award-winning Vitality Health Insurance - With its own set of rewards and benefits
- Life Assurance - Four times annual salary
- Free Healthy Breakfast and Lunches whilst working from the Stockport Office
About Us
Vitality is an award-winning, dynamic and vibrant financial services provider, with a ground-breaking vision for the future, where individuals are enabled to succeed and are rewarded and recognised for their contribution to our business. We’re the UK insurer and investment provider that rewards people for positive lifestyle choices - a key element of our Shared-value model. With 1.4m UK members and more than 25m globally, we’re out to make the world a healthier, happier place. This applies as much to our people as it does to our members.
Working for Vitality, you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. We think work should be fun and sociable, and we want our people to get the most out of every day. Our people are chosen for their skills, knowledge, enthusiasm and attitude but above all, their belief that anything can be achieved. Wherever possible, we will consider a variety of working options to suit your lifestyle, whether that be hybrid home/office working, flexible working and part or full time employment. It’s what we call offering shared values, because a healthy happy team is good for us, good for our members and good for you.
