Health Records Supervisor | Aneurin Bevan University Health Board

An exciting opportunity has arisen to join a busy and supportive Outpatient Reception team based at Royal Gwent Hospital but also expected to work at other Health Board Hospital sites as required.
We are looking for individuals who have:
• Excellent telephone manner and communication skills
• Excellent organisational skills
• Good IT skills and a keen eye for detail
• The ability to multitask whilst working under pressure to meet deadlines
• Experience of staff management
• Flexibility in working practices
• The ability to work as part of a team and on own initiative
• The ability to work at other locations
• The ability to motivate and lead a team
The Reception team play a vital role in patient care and has a commitment to deliver, high quality care in the right place, at the right time.
You will be well supported by the Health Records management team and will receive full training in all aspects of this fast-paced role. We can also offer many training and development opportunities to further progress your career within the service.
If you would like to be part of our team and believe you can help us achieve our aims, then this is the place for you.
• Lead and work collaboratively with the Reception team and contribute to the delivery of a comprehensive and effective service across the board
• Encourage wider team working across the departments and hospital sites
• Involvement and awareness of emerging technologies
• Managing the workload for the team, providing a high-quality reception service for hospital admissions/ outpatient appointments and the preparation of patient notes
• Encourage and introduce new ways of working, whilst maintaining operational service delivery
• Providing support and leadership to the teams, including sickness management and performance monitoring
• Delivering an effective and efficient service, providing cover when necessary for other supervisors across the service
Candidates are advised to ensure they refer to the attached Person Specification and use the ‘Supporting Information’ section of the application form to detail how they meet the various requirements.
This post is fixed term/secondment for 12 months to meet the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
The ability to speak Welsh is Essential for this role, or willingness to undertake training as required by the post; Welsh and/or English speakers are equally welcome to apply.
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The Health Board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
This advert closes on Sunday 3 Mar 2024