Address
Form of work
SalaryAn opportunity has arisen to recruit an experienced and resourceful Administrator to work within the Service. The successful candidate will have experience/ability of:
• Use of general administrative systems to support day to day running of the service and team
• Using a range of data, IT and inputting systems
• Data input and management in line with service targets
• Professional and personal boundaries to work within this challenging and diverse environment
• Working within a flexible, creative and positive team approach
All posts are subject to DBS Disclosures, Home Office Security Clearance and receipt of satisfactory references.
• Acting as the receptionist for Healthcare, entering patient appointments and following up on missed appointments
• Dealing with incoming correspondence on a daily basis, distributing and taking appropriate action as necessary and ensuring urgent items are brought to the attention of a member of the team
• Undertake any administrative procedures required to support the team, e.g. arrange medical staff & practitioner rota’s organise meetings
• Undertaking administrative duties, e.g. diary management, photocopying, faxing, monitoring stationery/clinical items and ordering as necessary
• Using electronic clinical record system (SystmOne), email, intranet, Internet and Microsoft packages as required
• Handling both routine and urgent matters using initiative and with minimal supervision
• Participating in supervision and PDR/appraisal
• Undertaking any other duties commensurate with the level of the post as required, ensuring efficient and effective running of the department/section
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
• We’re Kind
• We’re Fair
• We Listen
• We Care
To provide an integrated comprehensive administrative support service to the integrated health care services at HMP Channings Wood.Communication
• Liaison and telephone contact with all healthcare providers and offenders. To act as first point of contact for incoming calls, taking accurate, detailed messages as necessary ensuring these are passed on to the appropriate personnel
• Providing and receiving complex and sensitive information
• Proactively communicating with colleagues on workload issues, annual leave arrangements and administration issues
• Maintain sound working relationships and communication with all colleagues within Oxleas
Custodial responsibilities
• Assume personal responsibility for the security of issued keys
• Understand and comply with prison orders, procedures, and instructions in your area of work
Comply with all security requirements
• Respond to any situation or circumstance that might indicate a threat to security of the establishment or to the safety of an individual, completing Incident, Security, Injury, or other reports as appropriate
• Report breaches of order and discipline including reporting and recording untoward incidents according to local protocol
• Contribute to effective risk assessment and management procedures
Person specification
Qualifications
Essential criteria• GCSE in maths/English
Experience
Essential criteria• Administrative experience
• Experience of taking minutes
• Experience of database management
Desirable criteria• Experience of working in prison environment
IMPORTANT INFORMATION, PLEASE READ:
All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team. You will need to provide:
Proof of right to work documentation
Proof of ID, needs to include 1 photographic ID
Proof of address documentation
Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code. Address History:
5 years address history will be needed.
Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.
Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.
In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants
If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).
This advert closes on Monday 12 Feb 2024
Proud member of the Disability Confident employer scheme
