Healthcare Support Worker - Dermatology

We are currently recruiting Healthcare Support Workers to join our Dermatology Outpatients at Torbay Hospital.
Torbay Hospital Outpatients department in John Parkes Unit is staffed by a team of experienced, dedicated staff whose aim is to ensure all service users experience is the best it can be. Supporting patients from greeting to leaving, and assisting clinicians to provide appropriate care, information and follow-up.
As a Healthcare Support Worker (HCA) with Torbay and South Devon NHS Foundation Trust, you will be working together as part of a multidisciplinary, professional team to assist the registered nurses and senior clinical staff in the planning, delivery and evaluation of care. Our staff are committed to providing high standards of individualised care for the people who use our services, whilst maintaining their privacy and dignity at all times.

• Preparing environment, equipment and notes, and supporting service users and clinicians to ensure effective care delivery.
• Patient observations and assessments, with accurate documentation
• Communicating with patients, carers, colleagues, other departments.
• To provide a high-quality, person-centred service which complies with relevant legislation and standards
• Actively listen, showing empathy when needed
• Help to develop and foster a learning environment where feedback is welcomed and valued
• Being prepared to learn new skills such as assisting during minor surgery on regular basis (full training will be provided)

Outpatients services are adapting to the changing face of healthcare, with out team being involved, inclusive and constructive in finding solutions to challenges we face. We promote safe open communications across the team and actively seek user feedback to ensure we are doing the right thing.
We have active staff wellbeing buddies, working with the team to maximise support and cohesion. As such we pride ourselves on having an employee package with us that includes a lot more than just your pay.
Listed are a few of the additional benefits that are available to you as an employee:

• NHS Pension Scheme (one of the most generous and comprehensive in the UK)
• Childcare at our day nursery
• Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
• Staff Discounts such as the Blue Light Card and Health Service Discounts
• Career development and training opportunities
• Employee Support - Staff have access to a 24-hour helpline

Our people are caring, committed, inclusive and focussed on quality.We focus on solutions and people’s strengths. We encourage outside the box thinking and embrace innovation and change wherever it can drive improvement.
If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Torbay and South Devon.#CareToJoinUs?

• To take part as requested in ward/unit meetings, encouraging effective communications between other staff.
• To participate in team building/communication, and to develop a cohesive, supportive and effective team.
• To work towards the agreed philosophy and objectives of the ward/department. Participate in client and public involvement activities.
• To liaise and communicate effectively with all parts of the multidisciplinary team to co-ordinate person-centred care.
• To liaise and communicate effectively with all service users and relatives, and ensure a cohesive working environment and effective team work in all assignments.
• To liaise with the multidisciplinary team, coordinating patient care, communicating with relatives ensuring they have adequate information at all times.
• To liaise with other departments ensuring information regarding the patient is given appropriately.
• To assist during dressing clinics, minor surgery and support inflammatory nurses when needed