Help Desk Supervisor

Venesky-Brown’s client, a public sector organisation in Dalkeith, is currently looking to recruit a Help Desk Supervisor for as soon as possible for an initial 4 month contract on a rate of £13.02/hour PAYE. Working full time Monday to Friday – evening cover may be required. This role will be office based.
Responsibilities:

• Ensure continual coverage on phone
• Run daily / weekly reports
• Incoming and outgoing calls to stakeholders
• Manage mailbox
• Variety of administrative tasks

Essential Skills:

• High degree working knowledge of Microsoft Excel.
• Good communication, interpersonal and organisational skills.
• Good attention to detail and accuracy.
• Excellent customer service skills.
• Be able to understand written and verbal communications.
• Good, general administrative skills.
• PC literate with proficient and accurate keyboard skills.
• Flexible working approach and ability to work on own as well as part of a team.
• Experience of working to tight deadlines.
• Have a confident telephone manner.
• Good written communication skills.

If you would like to hear more about this opportunity please get in touch.