Helpdesk Administrator

Helpdesk Administrator

Cambridgeshire

Up to GBP23,500 + Benefits

TS Recruitment are working with a leading FM Contractor who are now seeking an experienced Helpdesk Administrator.

The primary focus of this role will be to ensure all soft and hard service tasks are logged and distributed effectively, supporting our clients on behalf of our client and maintain and support the contract invoicing process.

Key accountabilities of a Helpdesk Administrator will also include :

• Program any reactive or emergency works within agreed service levels Ensure all Planned Preventative Maintenance (PPM) is scheduled into Engineers schedules within agreed service levels
• Run and issue weekly/monthly reports Issue monthly PPM invoices and maintain the PPM invoice schedule
• Actively monitor the invoices and follow up with managers, sub-contractors or suppliers with the aim of invoice resolution.

To be successful in the role you will be a confident communicator with good organisational skills, be numerate, diligent and have an excellent attention to detail.

This is a full time, Monday - Friday opportunity. Permanent.

Applications

If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV.

Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.

TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence