Undergoing expansion they are recruiting for an experienced Full Time Helpdesk Administrator to join the team, working Monday to Friday 08.30am – 5pm
Applicants require excellent IT skills, being competent in Microsoft Office and open to being taught new software packages.
If you are an experienced administrator, who is a team player and can also use your own initiative to work productively unsupervised, then we would like to hear from you.
Ideally you will have a minimum of 12 months recent experience working in a similar role, be personable and empathetic to client’s needs. You will have a confidential manner, excellent communication skills and be able to manage a varied and busy workload.
Working as part of the Administrative/Helpdesk team you will be expected to undertake general office duties in an organised manner, including:
- Data entry on internal and external software
- Receiving and dealing with client queries on email and telephone.
- Administering helpdesk queries
- Updating client job tracking portals.
- Allocating and administering jobs on our internal real-time management platform.
- Finance tasks including processing and allocating invoices and matching & processing supplier invoices
- Preparing payroll submission
- General admin tasks as required
Job Requirements
Numeracy skills to GCSE standard (or equivalent)
A confident & professional telephone manner