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SalaryJob details
Salary range: £32,076 - £34,834 per annum
Work location: County Hall, Oxford
Hours per week: 37 - we are open to discussions about flexible working
Contract type: Permanent
Closing date: Friday 19th April 2024
Interview date: Week commencing 22nd April 2024
Do you want to be a part of a team improving our highway network and helping us to make Oxfordshire an even better place to live, work and visit?
About us
The County Council has long recognised the important role that the highway network plays in keeping people and places connected, especially in a rural county such as Oxfordshire. Keeping our highway network in good condition is crucial to support our corporate vision and Strategic Plan. Providing and maintaining the highway network that meets the needs of all is something the County Council is committed to.
About the role
Oxfordshire County Council is looking for a Highways Officer to work within the Highway Engagement Team. The purpose of this role is to be part of a team which will be the first point of contact for the service in terms of engagement with communities, members, and other teams within the organisation. The function of this role will be to support the co-ordination and contact with other teams in the service area. The role will provide support to the team to ensure that Highway Engagement operates effectively and efficiently.
You will primarily support the Team Leader for the Engagement Team and assist in regular and direct contact with Elected Members and other stakeholders in addressing their concerns. The post holder will take ownership queries raised and ensure that a “case worker” is assigned to each issue. As part of this investigation the case worker will liaise with colleagues from across all functional activities of the Highway Maintenance Service to understand the position in terms of appropriate actions to be taken by when and whom. The outcome will be reported back to elected members and others to “close out” the matter.
If successful, you will be part of a team of up to nine members of staff and be the point of contact within the South of the County but can assist working Countywide where necessary.
About you
We are looking for someone who is organised, has good ICT skills, can multi-task, enjoys a varied and fast paced environment and will strive to provide efficient and first-class customer service. You will be a good motivator and mentor for your team, providing quality advice based on sound knowledge and experience.
Rewards and benefits
- Culture of flexible working
- Technology to support agile working where role permits
- Up to 33 day’s holiday p.a. plus bank holidays
- Option to ‘buy’ additional holiday
- Employee Assistance Programme including access to health and wellbeing support
- Membership of the Local Government contributory pension scheme, with an employer’s contribution of up to 19.9%
- Enhanced family friendly policies
- Local and national discounts for shopping and travel
- Great learning and development opportunities to support your ongoing development
Would you like to know more?
Please click here to view the Job Description and Selection Criteria
For an informal discussion about the role, please contact Matthew Timms, Team Leader Engagement on 07718 656916
Application Procedure
To apply, please complete an online application form by clicking either of the Apply Now buttons at the top and bottom of this advert. This includes a section asking you to explain how you meet the selection criteria, as specified in the job posting. You may attach a cover letter and/or CV to your application form, however it is not mandatory.
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Our commitment to:
Equality, Diversity and Inclusion
At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.
Our commitment to:
Guaranteed Interview Schemes
As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.
Our commitment to:
Safeguarding
Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.
Our commitment to:
Flexible Working
We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.
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