Highway Records & Searches Assistant

About the role

A vacancy has arisen for a motivated individual to help fulfil the Council’s statutory searches function, delivering in a fast-paced but rewarding role in the Highway Records Team. We have a strong can-do culture motivated by protecting the Highway Authority’s interests and achieving the best outcomes for our customers and stakeholders.

The Searches Assistant role is in our busy Highway Records Team, which deals with thousands of requests for highway-related information each year. Cambridgeshire is one of the fastest growing areas in the country and the advertised role is central to the Council’s response to demand in the housing market, delivering accurate and timely information to purchasers of land and property, developers, utilities firms and other parties with a stake in the County’s growth.

This is a fantastic opportunity to join the team and become an essential part of the conveyancing process. The post holder will be responsible for answering all CON29 enquiries of the authority, alongside a range of other queries, and will also support the Team to deliver its core records and data management projects.

For more information or to chat about this opportunity please contact Michelle Darrington, Highway Records Manager – Michelle.Darrington@cambridgeshire.gov.uk

What will you be doing?

You will support the Team and the wider Highways Maintenance Service in providing an accurate and efficient searches function that is fully cost-recoverable. Using a range of different software packages, you will:

• work with partner organisations to ensure key delivery timeframes are met and that our various customers and stakeholders are satisfied,
• respond to colleague enquiries and to support the delivery of specialist records management and data improvement projects, and
• develop your knowledge of the geography of the entire County, Highway Records and legal principles relating to the Highway Records.

About you

We are looking for enthusiastic candidates who take pride in delivering excellent customer service and paying close attention to detail. You will be an adaptable team player with a supportive attitude, a history of assisting projects, and a determination to find the right answers for customers and colleagues. Experience of responding to complex enquiries and an ability to read and interpret maps is essential and knowledge of or a background working in highways, the conveyancing sector, or a records management role is desirable. However, training is given on the job.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

https://www.cambridgeshire.gov.uk/council/jobs-and-careers

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:

• Flexible working
• Flexible Bank Holidays
• A comprehensive wellbeing package
• Our Cambs Rewards employee discounts
• A comprehensive pension scheme.
• IDEAL staff equality, diversity and inclusion network.
• Camweb our staff intranet helping to keep you informed
• An employee recognition scheme