Address
Form of work
SalaryJob Details
Reference Number
PHSA24v2
Location
Penmaenmawr
Contract Type
Full-Time Permanent
Salary
£11.44 - £11.44 per Hour
Closing Date
02/05/2024
We are Lyons Holidays Parks, family owned for nearly 100 years! We welcome over 9,000 families to North & West Wales and Cumbria each year across our nineteen holiday parks, luxury hotels and restaurants. Our guests are at the heart of everything we do, we operate within an ethical culture of respect, diversity and social responsibility.
We have an exciting opportunity for an experienced Administrator to join our team at Lyons Pendyffryn Hall in Penmaenmawr. If you want to be part of a successful team who are multi skilled, quality obsessed and have excellent customer service skills, read on!
Business
- You will be required to act as the first point of contact within the company, dealing with customer holiday home enquiries
- Be knowledgeable about the park, upsell and secure appointments for the Sales team
- Upload and process customer enquiries accurately
- Maintaining a high level of record keeping and ensuring clear audit trails for all correspondences
- Frequently communicate with customers, providing updates on the status of their enquiry
- Support the Sales Manager in improving the focus towards a centre of excellence for all customers
- Liaise with the maintenance team to complete repairs etc.
- Complete other duties as required
The Person
- Strong background as an administrator in a holiday park setting preferred
- Experience of dealing with inbound holiday enquires and sales
- Good working knowledge of Excel and other Software
- Ability to work under pressure and within time constraints is essential
- Excellent communication and listening skills
- Ability to professionally respond to customers
- Ambitious individual with the desire to progress within the company
- IT literate, Microsoft 360, Excel and Sales Software
Benefits:
- Employee discount
- On-site parking
- Bonus scheme
We're extremely proud of our dynamic and talented team who are always expanding here at Lyons Holiday Parks. From seasonal and part-time roles to full-time positions - there's a career waiting for you!
Become part of the family
When you're part of our team, you're part of the family. We may be the largest holiday park operator in Wales, but we're family owned and we have been for 96 years! From seasonal and part-time to full-time and flexible positions, there's something to fit your lifestyle at Lyons. We have a variety of parks across North Wales and Cumbria with positions in Food & Beverage, Holiday Home Sales, Finance, Marketing, Human Resources, Reception, HGV driving and more.
