Holiday Park Assistant Manager

Box Leisure “The Cutting Edge of Leisure Careers”
HOLIDAY PARK ASSISTANT GENERAL MANAGER
Holiday Park | Cornwall | Permanent | Full Time
Salary: £29-36k
(Accommodation can potentially be made available)
We are looking for an experienced Assistant General Manager to lead and guide the teams and all operations across our client's family friendly Holiday Park in beautiful Cornwall. You will be accountable for the running of the park and all of it’s facilities and teams alongside the General Manager through effective motivational methods and company practises. The successful candidate ideally will have a solid background of assisting to manage a Holiday Park or maybe within hotels and have experience of balancing multiple revenue streams. We are seeking an experienced operator to manage the team successfully, someone who is an enthusiastic and engaging leader and can maximize sales, profitability, and customer service to position the company as a brand of choice.
As AGM, your responsibilities will include:
Recruiting, retaining, motivating, training and consistently developing the department heads along with their direct reports to ensure we get the best from our people and deliver/exceed our guest expectations.
Managing, organising, controlling, and supervising efficiently all elements of the park in line with current company policies and procedures ensuring delivery of the financial target of the park.
Taking full responsibility of all revenue streams including Holiday Home Sales and Owners, Holiday Hire, on park spend and all park overheads whilst being directly accountable for the operation of all areas of the park in accordance with company standards of product, presentation, and service.
Managing, organising, controlling, and supervising the process of any specified capital expenditure as directed by the Regional Director ensuring financial, conceptual, and phasing objectives are achieved in line with company policy.
Managing agreed budgets of controllable expenses and wage costs, alongside determining, and implementing strategies to increase year on year sales and to achieve agreed gross profit margins throughout all units/departments.
Ensuring clear, simple and regular communication to Owners, support content to improve the Owner’s website/community, newsletters and on park activity in lines with owner brand and tone of voice.
Regularly exploring competitor activity, market trends and new initiatives.
A key focus area is agreeing, with department managers, their business plans and performance targets.
The ideal candidate's key skills and abilities will include:
Strong business and financial acumen, with a passion for customer focus.
An honest, professional and a respectful approach.
An ability to influence & negotiate.
Experience of planning & organising projects.
You will have management experience, within leisure and have high levels standards in customer experience and can demonstrate the ability to manage multiple revenue streams.
Holiday Park experience is preferential. If you are interested in this opportunity and think you have the necessary skills and experience required, then please apply to (url removed) today