Holiday Park Coordinator

Job description

Wood Leisure have 5 Holiday Parks across some of the most scenic areas of Scotland from Loch Lomond to Aberdeen. We strive to be the most popular and successful Holiday Parks in Scotland, creating a welcoming and friendly environment for our teams and guests. With lodge and caravan holiday home accommodation, holiday home ownership, pods and touring accommodation, we offer a variety of choice for our guests to relax and explore.

Callander Woods Holiday Park (FK17 8LE) have a great opportunity for a Park Coordinator to join our Callander Woods team. This role is permanent, hours are between 35-45 hours per week working 9am-6pm in the summer and 9am-5pm in winter. Working 5 days out of 7. Due to the nature of the business weekend work is required. Live in accommodation is available.

Requirements of the Park Coordinator:

• An excellent understanding and experience of the hospitality industry
• Great leadership and communications skills
• A passion for personal achievement and the ability to drive the team and the business
• High attention to detail, with the desire to achieve a great guest experience
• Taking pride, ownership and accountability for your role
• Be proactive and able to work on own initiative
• A high standard of IT skills and Health and safety knowledge
• Previous sales experience would be beneficial but not essential

Responsibilities of the Park Coordinator:

• Communicating and reporting to the Area Manager
• Responsible for the coordination of the daily operations of our Callander Woods Holiday Park
• Have the ability to multi-task and prioritise
• Being able to react to customer requirements and being proactive with guest feedback to ensure we are providing the best customer experience
• Daily use of IT packages, to ensure bookings, health and safety tasks and communication to other departments are completed
• Working closely with Area Manager and HR to encourage best performance from your teams, identifying training needs and opportunities
• Working closely with Sales and Area Maintenance teams to ensure sales units are ready for viewing and handover of units run smoothly
• Helping drive the sales of holiday homes on park to new and existing guests, working closely with the Sales team
• Liaising daily with the Head Office team to share information and check on daily activities to ensure full completion of tasks
• Actively leading to engage & develop the team

Job Types: Full-time, Permanent

Pay: £26,000.00-£28,000.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Health & wellbeing programme
• On-site parking
• Referral programme

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Customer Service: 1 year (required)
• Management: 1 year (required)

Work Location: In person

Reference ID: Callander-Park Coordinator