Home Energy Project Manager

City of York Council is looking for an enthusiastic individual to join our housing team, as we continue to fulfil our commitment to provide and support healthy and sustainable housing in York.

Working in the energy efficiency team, within the Healthy and Sustainable Homes service, the successful candidate will play a key role in administering and delivering our energy efficiency and retrofit projects in York.

The role will principally involve developing, marketing and managing contracts for the delivery of energy efficiency projects, which deliver energy efficiency advice and retrofit measures in domestic homes, in York to reduce fuel poverty and carbon emissions and to contribute towards the Council’s ambition to be a net-zero carbon city by 2030.

The role will involve working and liaising with contractors, residents, colleagues within the Council, Government agencies and their partners, and being the single point of contact for the projects being delivered.

The role will involve dealing with any complaints or issues that may arise in relation to contracts with providers, including notifying and/or discussing with the Home Energy Efficiency Programme Manager where the complaint involves local politicians and/or  may attract adverse publicity for the scheme and/or the local Council.

For the role you will need

• a “can do” attitude to challenging problems and situations, and the ability to react at pace.
• excellent customer, communication, and interpersonal skills
• excellent organisation skills and record keeping,
• good customer service skills
• good IT skills

Due to the nature of the role and the need to visit people within their properties, a full driving licence is required.

The Council is highly committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition, we also offer a growing range of discounts, rewards, and savings.

For further information or an informal discussion please contact Anthony Dean (Healthy and Sustainable Homes Manager) at anthony.dean.@york.gov.uk  or 01904 551588, or Jennifer Linsley (Home Energy Project Manager) at jenn.linsley@york.gov  or 01904 555754.

As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express him/herself spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it.

If you are an internal candidate interested in applying for this job as a secondment opportunity, please discuss with your current line manager before submitting your application.

Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.

JP - Home Energy Project Manager.docx

To apply please click the Apply Now link below.