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Form of work
SalaryFull time 37 hours a week. Working a mix of early and lates, including weekends and bank holidays.
£22,082 progressing to £24,536
Salary as of 1 April 2024 - £23,775 progressing to £25,027
Mayplace provides 24/7 support to adults, who are homeless or at risk of homelessness.
Our goal is to provide person-centred support to clients so they can develop key life skills to encourage independence, empower them to reach their goals and enable them to move on into independent living.
If you love working with people and are looking for a varied, rewarding role, then this is the role for you!
MAIN RESPONSIBILITIES
- You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks.
- Carrying out housing management duties such as collecting service charges at various locations
- Covering Health and Safety duties at various locations
- Support to move clients on from accommodation services to suitable accommodation options
- You will mediate and or negotiate with existing housing providers to help prevent homelessness
- You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.
- You will help clients with the practicalities of moving to new accommodation, such as contacting energy suppliers
- You will encourage individuals to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health and hygiene
- Carrying out drop in sessions at designated locations.
- Liaise with colleges, training agencies, employers to help clients to gain access to education, find work or maintain their benefit entitlement
- Advise client on appropriate agencies to contact i.e. debt and housing issues
- Travel and cover services across a geographical patch as and when required
- Any other reasonable duties required in the interest of the organisation
KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING
Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better.
- Clear verbal and written English
- Good IT and keyboard skills
- Polite, assertive manner, ability to self -motivate
- Passion for working in a client/customer facing role
- Knowledge of the benefits system and tenancy legislation
- Have an interest and genuine concern for homelessness and related issues
- Knowledge of voluntary and statutory agencies
- Flexible approach to what is required from the role
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
We were formed in April 2001 through the merger of the Society of St Dismas (founded in 1962) and St Petroc Housing association (founded in 1972). Both organisations shared a passion for housing and supporting vulnerable single people.
Our vision today is to give people who are homeless, vulnerable or in need of support, the opportunity to build a brighter future.
We have services in Berkshire, Hampshire, Portsmouth, Southampton and Sussex.
We support 16-65 year olds. Our services include outreach to rough sleepers, supported accommodation (direct access hostels, move-on accommodation, and resettlement flats), day centres, community support, housing first and landlord support services.
