Hospitality & Events Operations Manager

"We reserve the right to close this vacancy before the specified closing date, should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible." About the Role We're seeking a Hospitality & Events Operations Manager to lead and enhance our hospitality provision across all NTU campuses. You'll oversee and direct operational and logistical activities whilst driving exceptional customer experiences in our award winning and sector leading department. As the Hospitality & Events Operations Manager you'll optimise resource utilisation, enhance service levels and build strong relationships with both internal and external stakeholders. The role calls for an innovative individual with excellent organisation and planning skills, who can successfully manage and deliver a multitude of different experiences, from small private dinners to events for up to 1,000 people. The ideal candidate will possess previous experience in managing a large team, with the ability to communicate across all levels. Also, demonstrable evidence of working within the Catering, Events or Hospitality sector in a complex, multisite organisation is preferential. Interview dates: 8th & 15th April About Us Nottingham Trent University is a successful and ambitious university that is recognised for its innovation and inclusivity and being bold enough to do things differently. Our Campus Services team work tirelessly behind the scenes to support our students. Whether you're making sure our students are safe, serving up delicious meals, or ensuring every package reaches its destination, your role matters. Our team's dedication ensures smooth operations, safety, and exceptional experiences. For any informal queries about the role or the Campus Services team, please contact Beckie Woodward (Project and Communications Officer) at beckie.woodward@ntu.ac.uk Join Us  Hybrid working - we encourage and offer a mixture of office working and working from home. You're empowered to define how you work best for the benefits of your stakeholders. Flexibility - take ownership over how you get your work done. We're open to different working patterns and approaches. 25 days annual leave, plus statutory bank holidays and 5 university closure days pro rata.  Salary Sacrifice Retirement Savings Plan with life assurance and income protection. Available to colleagues who choose to opt out of the contractual pension scheme. Minimum colleague contributions of 0% matched with minimum NTU contributions of 8%. Range of health and wellbeing services, voluntary benefits, discounts, and savings for all colleagues. Access to a wealth of formal and informal professional development opportunities to develop your skills and advance your career. Safe and Inclusive At NTU, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our students and colleagues. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team. Whilst this role is currently eligible for sponsorship under the Skilled Worker Route, upcoming immigration rules changes may impact on eligibility for sponsorship, we recommend that you assess your eligibility before applying for this position. Visit https://www.gov.uk/skilled-worker-visa for more information. This role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.