Hostel Manager - Accommodation Available - Portree, Highland

Hostel Manager - Accommodation Available - Portree, Highland

Location: Portree Youth Hostel (Portree, Isle of Skye, IV51 9EW)

​Contract: Permanent – Immediate start

​Hours per week: 37.50 Hours

​Salary: £Competitive

​Accommodation: Live in Accommodation Available (Note: a small weekly utility levy applies.)

​Do you enjoy outdoor activities and exploring your surroundings in your spare time?

​From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours.

​Hostelling is open to all.  We are a non-profit charity and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.

​Working with Hostelling Scotland is more than just a job. Become an Ambassador for Scotland and make a difference!

​We are recruiting a Hostel Manager to join our dedicated, friendly and professional team at our Portree Youth Hostel.

​Naturally a great communicator who loves to work as part of a team.  Someone who can support and respect their colleagues, as some of the teams live in depending on location

About the role:

​Reporting to the Skye Group Manager, you will:

• provide professional, efficient and effective day-to-day business hostel management
• deliver high level of quality service and standard with the guest facility provision being welcoming, clean, comfortable, secure, safe, accessible and compliant, and maintained
• enhances guest experience and exceed their expectations, including dealing with guests feedback and complaints in a timely and professional manner
• take all reasonable steps to ensure the health and safety and security of the guests, employees, volunteers and visitor at all times
• implement strategic and operational plans, development priorities, statutory compliance, risk assessments, policies and procedures to achieve Hostelling Scotland’s charitable aims and objectives
• assist in the marketing, promotion and development of the hostel so as to maximise the potential annual accommodation, food, beverage and other hostel sales income, thus safeguarding the financial viability of the hostel.
• actively foster and maintain good local community relations and work in partnership with affiliated and community organisations to promote Hostelling Scotland and its Charitable objectives

We offer:

• Training on the job
• The opportunity to work and travel within the network
• Progression for anyone looking for a career within hospitality
• A work life balance through the provision of flexible working hours
• The opportunity to give back – this is more than just a job
• Half price accommodation rates in all Hostelling Scotland hostels
• Free employee membership of Hostelling Scotland
• Access to our Employee Assistance Programme
• Employers Pension​

Additional Information:

• You must be able to present an evidence of your right to work in the UK prior to start with us.
• We ask all successful candidates to complete a basic disclosure check which will be fully refunded within the first month of employment  

Closing Date:  31st January 2024

Interview:        TBC