Hostel Receptionist

The Full Moon and Attic Bar is an independent, family run, multipurpose venue on Stokes Croft in Central Bristol, with a bar, hostel, pop up restaurants, nightclub and guest house all rolled into one!

People and the planet at the heart of everything we do.

We pride ourselves on being an equal rights employer, paying above national minimum wage, promoting a healthy working environment with a good life/work balance, as well as being as climate positive as possible and keeping our environmental impact as low as we can - if that all sounds good to you, you could be the right person to join our team!

We're looking for an enthusiastic, dedicated and professional team member to join our busy and vibrant reception team here at the Full Moon Backpacker Hostel! Our lively backpacker hostel is aimed at international travelers looking to visit Bristol for leisure and tourism!

We are looking for someone with;

• Strong interpersonal skills
• Ability to maintain the highest level of customer service at all times
• Enthusiasm to learn the daily operations of the hostel and guest house
• A friendly manor to engage with guests, in person, via email and via phone
• A passion for travel and culture!

It is essential that the right candidate for the job has;

• Previous experience in customer service/hospitality
• Computer literate/good IT skills
• Great time management
• The ability to remain calm and collected in challenging situations
• Ability to use initiative in a fast paced environment
• Ability to work independently and in a team

Job Types: Full-time, Part-time

Pay: From £11.50 per hour

Expected hours: 32 per week

Benefits:

• Casual dress
• Company events
• Discounted or free food
• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Every weekend
• Holidays
• Monday to Friday
• Overtime

Education:

• GCSE or equivalent (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: HOSTEL RECEPTIONIST