Hotel General Assistant

Job Title: Part Time Hotel General Assistant
Managed by: General Manager
Department(s): Five Arrows & Private Location: Waddesdon
Events
Waddesdon is a Rothschild house and gardens set in the Buckinghamshire countryside just
outside Aylesbury. It was created for Baron Ferdinand de Rothschild in the 1870s. Now
owned by the National Trust, but managed by a family trust (the Rothschild Foundation), it
remains the epitome of ‘Rothschild style’.

Visitors today can still see Ferdinand’s unrivalled collections of decorative arts and paintings,
alongside contemporary art, and wander in the immaculate gardens. There is also a working
aviary, wine cellars, shops, restaurants and a woodland playground.

Over staff and volunteers help mount special exhibitions, host educational visits, hold wine
tastings, lead guided walks and talks, and run events throughout the year, including a magical
Christmas season. Private events – parties, meetings and weddings – are held at the Dairy (a
private building on the estate) and at the Five Arrows, a Grade II listed boutique 16 bedroom
hotel near the gates of the Manor.

The Five Arrows’ name is derived from the Rothschild family emblem of a shield surmounted
by five arrows, pointing upward and tied with a ribbon. Built in 1887 as part of Waddesdon
Estate by Baron Ferdinand de Rothschild it was originally used to accommodate the
architects, craftsmen and artisans working on the Manor itself. It was designed by
architect/builder, James Taylor, who lived locally in Bierton; in his own “authentic” English
style of half timbering, elaborate Elizabethan chimney stacks, and wrought ironwork.
Architecturally it is one of the most striking buildings in the village.

Key responsibilities:

The main areas of responsibility for the General Assistant are as follows:

• Helping various departments where business needs require, this includes:

• Ensuring that the presentation of the areas for which they are responsible is to the

• Ensuring that duties are followed to a high standard
• Ensuring that laundry is washed, dried and ironed as required by the Head

assistance in covering and in some circumstances work times may need to be charged
to work around these

• Assisting in the Spring-cleaning of areas as directed by the Head Housekeeper
• During the absence of another Housekeeping Assistant, covering that Housekeeping

This list is not exhaustive and additional duties may be required by the management team.

Skills and Experience:

• Good communication both written and oral
• Good customer service skills and experience working with the public
• Team working
• Ability to be flexible in your working role
• An interest in hospitality
• Demonstrate a willingness to learn new skills
  

This list is not exhaustive and additional duties may be required by the management team.

Terms & Conditions:
Contract Type: Seasonal Casual
Annual Salary: £10.42 per hour, plus a share of the discretionary service charge.
Hours: Subject to the needs of the business. You many be required to work
on any day of the week subject to levels of business. Hours may vary
and cannot be guaranteed. Your pay will reflect the hours you work.
Hours of work to suit the needs of the business (exclusive of breaks).
Annual Leave: Your statutory annual leave entitlement is 28 days (20 days plus 8
public holidays), or 5.6 weeks. This will be pro-rat’ed based on actual
hours you work. If you work a public holiday, you will be paid double
your hourly rate, but your statutory annual leave entitlement will
reduce accordingly (i.e. you are being paid double on that date, so
therefore not entitled to holiday pay or TOIL far that date).

Benefits: 50% discount from our on-site catering takeaway
20% staff discounts in our on-site Restaurant and Shops.

Matched pension contribution. Employer matched up to 10%
Beautiful location working within the charity and heritage sector.
Free parking.
Recruitment Process

In order to be considered for this role, please submit your CV along with a covering letter
explaining how your experience and skills match those outlined above by emailing
application@waddesdon.org.uk

Closing date: midnight, Wednesday 20 March 2024

Interview: w/c 25 March 2024