Hotel General Manager

Responsibilities:
- Oversee all aspects of hotel operations, including guest services, housekeeping, maintenance, and food and beverage
- Ensure exceptional guest experiences by providing excellent customer service
- Manage and supervise hotel staff, including hiring, training, and scheduling
- Develop and implement strategies to maximize occupancy rates and revenue
- Monitor and maintain hotel facilities to ensure cleanliness, safety, and compliance with regulations
- Handle guest complaints and resolve issues in a timely and satisfactory manner
- Collaborate with other departments to coordinate events and special promotions
- Implement and enforce hotel policies and procedures
- Manage budgets, financial reports, and expenses

Qualifications:
- Previous experience in hotel management or a related field
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Multilingual or bilingual proficiency is a plus
- Knowledge of hospitality industry trends and best practices
- Strong problem-solving abilities and decision-making skills
- Ability to handle multiple tasks and prioritize effectively
- Familiarity with human resources practices and procedures

As a Hotel Manager, you will play a crucial role in ensuring the smooth operation of our hotel. You will be responsible for overseeing all aspects of the hotel's operations, including guest services, housekeeping, maintenance, and food and beverage. Your leadership skills will be essential in managing and supervising our team of dedicated staff members. By providing excellent customer service, you will ensure that our guests have exceptional experiences during their stay. Additionally, you will be responsible for maximizing occupancy rates and revenue through strategic planning. Your attention to detail will be crucial in maintaining the cleanliness, safety, and compliance of our facilities. As a Hotel Manager, you will have the opportunity to collaborate with other departments to coordinate events and special promotions. Your strong problem-solving abilities will be essential in handling guest complaints and resolving issues promptly. If you have previous experience in hotel management or a related field, excellent communication skills, and a passion for the hospitality industry, we would love to hear from you. Apply today to join our team as a Hotel Manager.

Job Type: Full-time

Salary: £40,000.00-£45,000.00 per year

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• On-site parking

Schedule:

• Weekend availability

Supplemental pay types:

• Bonus scheme

Experience:

• Hotel General Manager: 3 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person