Address
Form of work
SalaryThe Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brands best self.
Were current searching for a warm, welcoming, articulateNights Front Office Attendantto ensure that every guests experience is relaxing and effortlessat arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, wed love to chat.
About you
- Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience.
- Ability to speak a secondary language is a plus.
- Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented.
- Is flexible and willing to meet the demands of a 24-hour operation.
About us
Within Treehouse Manchester, every detail is imagined through the carefree, optimistic lens of childhood and balanced with a distinctly modern sensibility. With attentive service, locally inspired fun amenities, thoughtful programming, and reimagined culinary delights curated by celebrated local chefs Sam Grainger and Mary-Ellen McTague. There will be two restaurants, as well as a panoramic rooftop bar and a secret hideaway to explore. We are about playfulness and freedom.
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
Designed by Nature work environment
Health & Wellness programs
Mental Health Training and collaborators with So Lets Talk & Corin & Co
Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
SH University - Offers team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
Work/Life Balance: Paid Time Off, Holidays, Life Harmony approach
Bike2work schemes
Pay it Forward: Annual 8 hours paid to volunteer & hotel organized volunteer opportunities
Earth day giving back activities
Retirement Planning Pensions
Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
Recommend and friend schemes
Free food on shift in your very own team canteen.
It's 1 World
Creating a culture of inclusivity is our responsibility as human beingsto each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners.
SH Hotels and Resorts is an Equal Opportunity Employer.
