Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Hotel Cleanliness Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Hotel Cleanliness Expert makes sure the spaces in the hotel help create a great guest experience.
- Check that all appliances are present in the room and in working order (e.g., hair dryer, TV, remote, microwave).
- Clean bathrooms, including bathtub/hot tub/shower, toilet, floor, sink, and mirror.
- Dust, polish, and remove marks from walls and furnishings (e.g., appliances, furniture, ice bucket, honor bar, baseboards, ledges, entrance door).
- Enter guest rooms following procedures for gaining access, such as knocking three times, saying “Housekeeping,” and ensuring vacancy before entering.
- Limit access to guest rooms while cleaning by following departmental procedures.
- Remove trash, dirty linen, and room service items from room and balcony/patio.
- Replace dirty linens (e.g., sheets, pillow cases) and terry (e.g., towels, bathrobes) with clean items, following correct bed making and folding standards.
- Replace guest amenities and supplies in rooms, such as toiletries, glasses, mugs, linens, towels, tissues, coffee, printed materials, and laundry bags according to standards.
- Report missing hotel/resort property and damages to room to manager/supervisor.
Interpersonal Skills:
Customer Service Orientation, Team Work, Diversity Relations, Personal Attributes, Safety Orientation, Presentation, Dependability, Integrity Positive Demeanor
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Job Type: Zero hours contract
Benefits:
- Company pension
- Employee discount
- On-site parking
Experience:
- housekeeping: 1 year (preferred)
Work Location: In person
Reference ID: CWHSK04