Housekeeping Manager

Housekeeping Manager

Location: Oxford

Salary: £28,759 - £32,982 per annum

Our client is seeking to appoint a Housekeeping Manager.

The Role

The Housekeeping Manager leads and is responsible for managing the Scouts team, overseeing the day-to-day housekeeping operation of the Centre and its residential properties.

The Housekeeping Manager ensures that the Scouts team:

Operates efficiently and meets performance goals, timelines and standards

Is trained in and implements institutional housekeeping health and safety standards and ‘best practices’

Stays within defined budgetary parameters for equipment, supply and personnel expenses.

As this is a hands-on role, it requires the ability to work irregular hours and flexibility in meeting urgent needs. 

Main duties:

Operational:

Overseeing the work of Scouts and ensuring that assigned duties are completed on schedule and meet expected quality standards 

Scheduling regular and overtime rotas and leave for Scouts to ensure housekeeping needs are met effectively and efficiently

Ensuring cleaning and hygiene standards are maintained at high levels at all times in all areas 

Ensuring ready availability of laundered and ironed linen for catering, residential and other needs

Ensuring room layouts remain consistently maintained as per agreed plans 

Keeping a close eye on and promptly reporting any maintenance issues to the Estates department

Developing and implementing a programme for non-regular cleaning (eg higher areas) around the Centre, and coordinating with Estates and other departments as and when required 

Ensuring various waste streams are kept separate on disposal in accordance with legal and environmental responsibilities 

Regularly monitoring expenditures for supplies, equipment and personnel for compliance with budgetary limits

Maintaining inventory for all housekeeping products and equipment 

Making purchases of housekeeping supplies as per Centre Procurement Policy

Consistently implementing COSHH and health and safety requirements in all housekeeping operations

Keeping appropriate records of all health and safety related matters

Becoming a Centre First Aider (training will be provided)

Identifying training needs of Scouts to ensure optimum performance and standards 

Conducting probation and appraisals for Scouts

Resolving any early-stage employee relation issues and escalating where appropriate. 

Building a good rapport with and within the Scouts team to ensure good team morale

Contributing to preparations, set-ups and take-downs for special events

Preparing guest accommodation in accordance with the varying needs of Centre guests

Planning and implementing timely end-of-occupancy checks and cleaning of accommodation

Acting as the first point of contact and resolution for all housekeeping-related enquiries from Centre Members and Residents

Coordinating with other departments as needed

Carrying out any other reasonable duty requested by the Home Bursar and/or any other Senior Manager

Administrative:

Attend and contribute to team briefings and meetings.

Coordinate and participate in recruitment and induction of new Scouts with the Home Bursar and HR Officer.

Stay updated on housekeeping health and safety standards, recommending improvements.

Develop and implement practices and processes suited to the Centre's needs.

Maintain accurate staff time sheets and attendance logs, submitting them to the HR Officer.

Conduct and record audits, checks, and inspections as per relevant Codes of Practice.

Assist in drafting housekeeping budgets.

Liaise with service providers for waste and sanitary disposal.

Ensure external services meet Centre needs and offer good value.

Assist in welfare and safeguarding duties with other staff and agencies.

Support high occupancy rates for Centre accommodation.

Provide additional administrative assistance to the Bursary as needed.

Skills and Qualifications

Essential:

A good standard of education (at least A-level standard, NVQ level 3 or equivalent) 

Demonstrable experience of working in a housekeeping or cleaning role, preferably in a similar environment

Previous experience of manual handling and COSHH 

Demonstrable experience of Health and Safety 

Good IT skills, including an understanding of MS Packages (Word, Outlook, Excel) 

Good organisational and planning skills

Good numeracy and literacy skills

Able to maintain confidentiality and an understanding of the importance of data protection and GDPR and ability to follow policies and procedures

Ability to multi-task with excellent attention to detail 

Understanding of the main requirements of health and safety legislation and good practice relevant to the duties of the post

Excellent communication skills, including the ability to communicate with people at all levels

The ability to work cooperatively with others and as part of a diverse team

The ability to work under pressure, meet strict deadlines and effectively prioritise workloads

To be friendly, honest and reliable 

To be presentable and maintain dress and department standards

Benefits

35 days leave per annum including public holidays

Generous OSPS pension scheme

Lunches provided during term time (when available)

To Apply

If you feel you are a suitable candidate and would like to work for this reputable School, please do not hesitate to apply.