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Working with us provides great benefits, including:
- Access your pay as you earn it through our financial wellbeing platform ‘Wagestream,’ a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
- Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World!
- 50% off Food Beverage at all our Hotels FB Venues
- Spa Discounts at our venues with a Spa
- Retail, Cinema Leisure Discounts
- Development Opportunities via our ‘Grow with us’ initiative, including Apprenticeship opportunities, our Development Programmes, and more!
- Monthly ‘Star of the Month’ Awards
- Long-service Awards, that start after 1 year of service
- ‘Recommend a Friend’ Incentive – Be rewarded for referring someone you know!
- Access to a confidential ‘Employee Assistance Programme (EAP)’ available 24/7, 365 days per year.
- Pension Scheme
- Other incentive programmes that run throughout the year
About the role…
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. You will supervise, train and work alongside your team to ensure all hotel rooms and public areas are sparklingly clean and in tip-top condition. You will be a fantastic communicator, engaging and motivating your team, and ensuring everyone works seamlessly together, helping to achieve the venues business goals. Your communication with other departments will be paramount, working closely with Reception and Maintenance to ensure our guests receive the very best service.
You will ensure the effective and efficient running of the housekeeping team, with accountability for defined processes within the department. You’ll ensure financial targets are achieved whilst maintaining the highest of company and brand standards, to ensure guest expectation is consistently met and exceeded.
About you…
We’re looking for someone with experience in this role, or an Assistant Housekeeping Manager looking for their next step.
- Excellent leadership skills with experience of developing and leading a team
- Strong communication skills through a variety of means
- Self-motivated, adaptable, an excellent team motivator and team builder.
- Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks
- High attention to detail and accuracy – great at managing one’s own time and the time of the team
- Proficient in health and safety and a confident trainer to train the team to meet company and compliance requirements
- Effective at cost control – Keeping things like wages, supplies, uniforms and laundry within budget
About us…
At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.
#INDHP
This hotel from the Cairn Group looks as spectacular today as it did when it was built in 1870, thanks in part to the stained glass windows and oak staircase that have remained there for the past 150 years. With an elegant restaurant and cocktail bar that catches the eye with hints of its Victorian heritage, you will be no more than a mile away from the centre of York and all of the history that this city holds.
Benefits
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month Golden Ticket Award
Pension scheme
Cairn Academy' Training Development Opportunities
Meals on Duty
Uniform
Cycle 2 work scheme*
(* Applies to positions above minimum wage)
