Housekeeping Supervisor

* 5 Star Hotel
* Luxury
* Career Progression
Job Title: Housekeeping Supervisor
Location: Ascot, United Kingdom
Salary: Up to £26,780 per annum + £3,000 in bonus
About Us
5-star hotel located in the picturesque surroundings of Ascot. Renowned for its commitment to excellence, providing unparalleled service and luxurious accommodations to our discerning guests. You'll play a vital role in ensuring the cleanliness and comfort the hotel, maintaining reputation as a premier destination for hospitality.
Job Description
Seeking a detail-oriented and experienced Housekeeping Supervisor to oversee housekeeping operations. In this role, you will be responsible for leading a team of housekeeping staff to uphold the highest standards of cleanliness and presentation throughout the hotel.
Key Responsibilities
* Supervise and coordinate the daily activities of the housekeeping team, including room attendants and public area cleaners.
* Conduct regular inspections of guest rooms, suites, and public areas to ensure cleanliness, hygiene, and adherence to established standards.
* Train and mentor housekeeping staff on proper cleaning techniques, safety procedures, and customer service protocols.
* Monitor inventory levels of cleaning supplies and amenities, placing orders as needed to ensure adequate stock levels.
* Assist in the scheduling of housekeeping staff to ensure efficient coverage and optimal productivity.
* Respond promptly to guest requests and complaints, taking appropriate action to resolve issues and exceed guest expectations.
* Collaborate with other departments, such as front office and maintenance, to coordinate guest services and maintain seamless operations.
Requirements
* Previous experience in a Housekeeping Supervisory role within a luxury hotel environment, with a minimum of 2 years' experience.
* Strong leadership and communication skills, with the ability to motivate and inspire a team towards achieving common goals.
* Excellent attention to detail and a keen eye for cleanliness and presentation.
* Knowledge of cleaning techniques, equipment, and chemicals used in a hospitality setting.
* Flexibility to work shifts, including evenings, weekends, and holidays, to meet the needs of the hotel.
* A positive attitude and a commitment to delivering exceptional service to our guests.
Benefits
* Competitive salary up to £26,780 per annum, commensurate with experience.
* Additional earning potential through performance-based bonuses, rewarding your contributions to the success of the hotel. (Max £2,500 Extra)
* Opportunities for career advancement and professional development within our esteemed hotel group.
* Access to employee benefits, including discounts on accommodation, dining, and spa services.
* A supportive and collaborative work environment, where your efforts are valued and recognized.