AddressSalary: £31,364 - £33,945 pa (+ Essential Car User Allowance up to £1,239 pa)
Hours per week: 37
Contract type: Permanent
Closing date: 22 Mar 2024 12:00
Interview date: 4 Apr 2024
Ref: CS1644
About the role:
Horsham District Council are looking for a Housing Accommodation Officer to join the Housing department to support tenants in temporary accommodation units and those in bed and breakfast throughout the district. You will also need to participate in out of hours service rota providing support for emergency cases that arise outside of normal office hours.
As a Housing Accommodation Officer, you will ensure that tenants are aware of, and adhere to tenancy terms and conditions, rent accounts are maintained and that tenants are receiving their maximum entitlement in Housing Benefit. You will need to be able to manage and challenge any difficult behaviour exhibited whilst tenants occupy temporary accommodation, and you will be expected to participate in any court action, should this arise.
You will need to discuss housing options that we have at our disposal and complete and update financial assessments for tenants in temporary accommodation to prepare them financially for permanent housing. As a visiting officer you will be visiting tenants in our council owned temporary accommodation as you will need to be a visible presence to all our tenants residing in interim temporary accommodation.
This is a rewarding role as you will be helping vulnerable households to move from temporary accommodation to a more permanent solution.
About you:
To succeed as a Housing Accommodation Officer, you will be a solution-focused people-person who has experience in dealing with a range of people from different backgrounds with sometime complex needs. You will be a competent IT user with good attention to detail. You will be able to work within a team and on your own initiative.
For an informal discussion about this role please call Hannah Woods, Senior Accommodation Officer on 01403 215446
About us:
We have a friendly and supportive working environment and being a smaller Council, you can really get to know everybody.
We encourage and support our employees to have a healthy work life balance by offering 28 days’ (207.2 hours) annual leave plus bank holidays (pro-rata), and flexible/hybrid working options where applicable.
We offer a generous benefits package including an online platform offering discounts from online retailers and access to a car lease scheme. Staff are also eligible to join the Local Government Pension Scheme (LGPS), where the Council contributes circa 20% of pensionable salary.
To support employees’ professional development the Council provides reimbursement for professional subscriptions and a number of training opportunities, including extensive in-house learning resources, short courses, Apprenticeships, and qualifications such as Institute of Leadership & Management (ILM), Master of Business Administration (MBA).
Visit our Jobs and careers page to find out more about Working for Horsham District Council and Our employment commitments.
To apply:
If you would like to apply for the role, we highly recommend you show clearly within the ‘Experience Section’ of the application form how you meet the essential criteria detailed within the Role Profile when applying. If you do not make this clear, it is unlikely you will be shortlisted for interview.
Internal applicants, if you would like to apply for the role, please submit an expression of interest to HR@horsham.gov.uk explaining clearly how you meet the criteria and what you feel you can bring to the role.
