Housing Benefit Officer

The role involves working within a team dedicated to addressing various aspects of homelessness and housing-related challenges. As a Financial Support Specialist, your responsibilities include:

Housing Benefit and Council Tax Reduction:

• Interviewing and understanding the financial needs of individuals seeking guidance on benefits entitlement.
• Assessing claims for Housing Benefit and Council Tax Reduction according to national legislation and local policies.
• Resolving queries related to benefit claims and conducting in-claim reviews for accuracy.
• Referring suspected irregularities to investigative services and responding to related requests.