Housing Management Officer

An opportunity is available for 2 Housing Management Officers to work for a local authority in central Southampton within the homelessness unit.

This role is to start Monday 12th February on a 3 month contract with potential to be extended.

Working hours Monday to Friday 09.00-17.00 all office based.

Hourly pay 18.06.

Job Duties:

• Interview and investigate all claims of homelessness from households applying for assistance
• Obtain detailed information on their housing, financial, social and health circumstances, both past and present
• Make appropriate enquiries and visits to addresses - you must be able to travel around the city to access all types of accommodation
• Mediate between customers and their housing providers when at risk of homelessness
• Provide statutory advice and assistance to clients, and owner occupiers on matters relating to homelessness, housing advice, landlord/tenancy relations and mortgages
• Issue customers with detailed, accurate written housing plans regarding their situation
• Record and maintain confidential case notes and client records on IT systems
• Write reports, referrals, letters and risk assessments on behalf of clients from meetings, conferences and court

Candidate Requirements:

• You MUST have experience and knowledge of Homelessness legislation
• Administration experience
• Being on the telephone frequently
• Computer literate

If this sounds like a suitable role for you please APPLY NOW or contact Rachael at the Southampton office!

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.