Housing Management Worker - Middlesbrough

Job Advertisement: Housing Management Worker
Location: Middlesbrough base, working across Middlesbrough/Stockton/Hartlepool
Nearest Office: TS3 7SF
DBS Level: Enhanced (Both adult and child)
Service Users: Single homeless, families, offenders, substance users, individuals experiencing domestic abuse, and those with mental health issues.
Working Hours: 14 hours per week - negotiable on times/days
Car Driver Needed: Yes
Own Vehicle Needed: Yes
Valid Business Insurance: Yes
Main Duties:
As a Housing Management Worker, you will play a pivotal role in providing essential support to individuals and families across Middlesbrough, Stockton, and Hartlepool. Your main responsibilities will include:

• Providing housing-related support to service users, including assistance with tenancy sustainment, rent arrears management, and resolving housing-related issues.
• Ensuring Health & Safety standards are maintained within properties, identifying and addressing any hazards or risks promptly.
• Raising repair requests and coordinating with maintenance teams to ensure timely resolution of issues.
• Conducting assessments of service users' needs and developing tailored support plans to address their individual needs and goals.
• Liaising with external agencies and support services to ensure service users have access to appropriate support and resources.
• Supporting service users with move-on planning, assisting them in securing suitable accommodation and accessing necessary services.

Reporting Line: Service Lead
Lone Working: Yes
Working from Home: No
Number of Properties: 8
Requirements:

• Enhanced DBS clearance covering both adult and child services.
• Strong communication and interpersonal skills, with the ability to engage effectively with a diverse range of service users.
• Knowledge of housing-related legislation and procedures, including Health & Safety regulations.
• Experience in conducting assessments and developing support plans for vulnerable individuals.
• Ability to work independently and as part of a team, with excellent organizational and time-management skills.
• Valid UK driver's license and access to a vehicle with valid business insurance.
• Commitment to maintaining confidentiality and professionalism at all times.

This is an exciting opportunity to make a real difference in the lives of individuals and families in need of housing-related support across Middlesbrough, Stockton, and Hartlepool.

Proud member of the Disability Confident employer scheme